Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
644 reviews
5 stars
290
4 stars
160
3 stars
81
2 stars
42
1 star
71
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including dry and burnt items, incorrect orders, and unsatisfactory preparation.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and unresponsive staff.
Cleanliness
Several customers noted that the dining area and service counters were dirty, contributing to a negative dining experience.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with some customers experiencing rudeness and indifference.
Mixed Experiences
While some customers had positive experiences with food and service, many others expressed disappointment, indicating inconsistency in performance.
- JMJamie MillerJan 2, 20265.0Jean was so well mannered and helpful. I had a great feeling after speaking with her !
- JGJessy GribbleDec 23, 20251.0Food was bad i had to toss it in the trash and they just smashed everything together spend over 40.00 for me and my family
- AAAnabel McQuiston (anabelslays)Dec 6, 20251.0The chicken we were served was black, I wish I was joking or being dramatic. It was disgusting and not edible. We were so confused we thought it was beef. I called to ask for a refund and they didn’t even answer. Fire the whole team and start over
- RVRonnie VaughnDec 5, 20251.0I went to lunch at the Arby's on Ashley Phosphate Road in Charleston South Carolina. As someone who's worked over 40 years in the food and beverage industry I had the worst experience I've had any restaurant. I ordered their staple classic roast beef sandwich and the new steak bites. The roast beef sandwich was so dry even the Arby's sauce couldn't save it. The steak bites were dry and tasted burnt. The best part of the $14 meal I purchased was the Hi-C fruit punch to wash the taste out of my mouth of the food. I ate about a third of the sandwich and threw the rest away. The dining room was dirty and the staff didn't seem very interested in doing their job mostly playing on their phone on the other side of the dining room. I will tell everyone I know not to go in this Arby's. I love Arby's but I will never step foot and there again.
- DDDocOct 30, 20255.0Always a good change of pace.