Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous customers reported issues with incorrect orders and missing items.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, leading to long wait times.
Food Quality
Several customers expressed dissatisfaction with food quality, mentioning items being cold, burnt, or poorly prepared.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of attention.
Cleanliness
The cleanliness of the dining area and overall restaurant environment received mixed reviews, with some noting it was dirty.
BB
Bryan Bettencourt
Jan 27, 2026
3.0
Every Time I come to this stand place an order something is always forgotten, tonight was not different, missing a few items from my order I also was not given Marina sauce for my mozzarella sticks
JJ
Jaci Jenkins
Jan 14, 2026
2.0
Disorganized and incredibly slow. Also no ice, and the food isn’t fresh
JM
Jamie Miller
Jan 2, 2026
5.0
Jean was so well mannered and helpful. I had a great feeling after speaking with her !
JG
Jessy Gribble
Dec 23, 2025
1.0
Food was bad i had to toss it in the trash and they just smashed everything together spend over 40.00 for me and my family
RV
Ronnie Vaughn
Dec 5, 2025
1.0
I went to lunch at the Arby's on Ashley Phosphate Road in Charleston South Carolina. As someone who's worked over 40 years in the food and beverage industry I had the worst experience I've had any restaurant. I ordered their staple classic roast beef sandwich and the new steak bites. The roast beef sandwich was so dry even the Arby's sauce couldn't save it. The steak bites were dry and tasted burnt. The best part of the $14 meal I purchased was the Hi-C fruit punch to wash the taste out of my mouth of the food. I ate about a third of the sandwich and threw the rest away. The dining room was dirty and the staff didn't seem very interested in doing their job mostly playing on their phone on the other side of the dining room. I will tell everyone I know not to go in this Arby's. I love Arby's but I will never step foot and there again.