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Arby's

3.8
(610 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5100 Ashley Phosphate Rd, North Charleston, SC
29418, United States

Hours

Reviews

3.8
610 reviews
5 stars
273
4 stars
152
3 stars
75
2 stars
40
1 star
70

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, leading to long wait times.

Food Quality

Several customers expressed dissatisfaction with food quality, mentioning items being cold, burnt, or poorly prepared.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of attention.

Cleanliness

The cleanliness of the dining area and overall restaurant environment received mixed reviews, with some noting it was dirty.
  • BB
    Bryan Bettencourt
    Jan 27, 2026
    3.0
    Every Time I come to this stand place an order something is always forgotten, tonight was not different, missing a few items from my order I also was not given Marina sauce for my mozzarella sticks
  • JJ
    Jaci Jenkins
    Jan 14, 2026
    2.0
    Disorganized and incredibly slow. Also no ice, and the food isn’t fresh
  • JM
    Jamie Miller
    Jan 2, 2026
    5.0
    Jean was so well mannered and helpful. I had a great feeling after speaking with her !
  • JG
    Jessy Gribble
    Dec 23, 2025
    1.0
    Food was bad i had to toss it in the trash and they just smashed everything together spend over 40.00 for me and my family
  • RV
    Ronnie Vaughn
    Dec 5, 2025
    1.0
    I went to lunch at the Arby's on Ashley Phosphate Road in Charleston South Carolina. As someone who's worked over 40 years in the food and beverage industry I had the worst experience I've had any restaurant. I ordered their staple classic roast beef sandwich and the new steak bites. The roast beef sandwich was so dry even the Arby's sauce couldn't save it. The steak bites were dry and tasted burnt. The best part of the $14 meal I purchased was the Hi-C fruit punch to wash the taste out of my mouth of the food. I ate about a third of the sandwich and threw the rest away. The dining room was dirty and the staff didn't seem very interested in doing their job mostly playing on their phone on the other side of the dining room. I will tell everyone I know not to go in this Arby's. I love Arby's but I will never step foot and there again.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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