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Arby's

3.5
(779 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5714 North Rhett Ave., North Charleston, SC
29406, United States

Hours

Reviews

3.5
779 reviews
5 stars
291
4 stars
160
3 stars
109
2 stars
54
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and understaffing.

Food Quality

Customers frequently reported issues with food quality, including cold or old sandwiches, missing ingredients, and unsatisfactory preparation.

Operational Hours

Several customers expressed frustration over inconsistent operating hours, including early closures and drive-thru being frequently closed.

Cleanliness

Multiple reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.

Staff Attitude

There were complaints about staff attitudes, with some customers describing employees as unmotivated or disrespectful.
  • LW
    Louis Weeks
    5 days ago
    5.0
    Anthony in drive through is fabulous! He needs a raise!
  • HL
    Haven Lopez
    Jan 22, 2026
    1.0
    I never received my UberEats order. I tried calling UberEats support but they said they could not refund me because once the store accepts and makes the food, they can't do anything. The app says the food was made. I waited about an hour, 3 different drivers, and I never received my order. So I cancelled it. And Uber still charged me 16.74 to compensate the store. I tried calling this Arby's, but no one picked up. I work in fast food, and when something like this happens we usually just remake the order. If I could just get my refund I would greatly appreciate it and will happily remove this review. Edit: I believe there's a way you can ban certain drivers. The first driver, I didn't even get to see they're name. I think that first person may have stolen my food. The second person waited 30 mins. And the third person got there and ended the pickup. If there's anything y'all can do about that, I'd suggest trying to block that first driver
  • KC
    Kenneth Carter
    Oct 29, 2025
    3.0
    The service and atmosphere was good but the sandwich tasted like it was old.
  • WM
    Wade Matthews
    Oct 21, 2025
    1.0
    They close to early its a truck stop drivers often arrive after 10 but even arriving at 8:10pm they was already closed. Seems a little dumb for a buisness at a truck stop to close so early they are literally throwing money away.
  • JB
    JOSHUA BUTTON
    Oct 17, 2025
    5.0
    Best Place To Eat

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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