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Food Lion

4.1
(893 reviews)

Business Details

(843) 746-9122
https://foodlion.com/home

About

Grocery StoreFood Lion

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Food Lion
4400 Dorchester Rd, North Charleston, SC
29405, United States

Hours

Reviews

4.1
893 reviews
5 stars
439
4 stars
245
3 stars
105
2 stars
32
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are frequent complaints about poor customer service, including rude staff and long wait times at checkout.

Cleanliness

Many customers noted that the store is consistently clean and well-organized.

Product Quality

Several reviews mentioned issues with outdated products and the need for better quality control.

Staff Friendliness

While some staff members are praised for their friendliness and helpfulness, others are criticized for being rude or unhelpful.

Checkout Experience

Customers often experience long lines due to insufficient cashiers, leading to frustration.
  • SC
    Steve C
    Feb 14, 2026
    1.0
    Poor quality food. No self checkout. Rude service.
  • SH
    Shakarra Hewttle
    Jan 28, 2026
    1.0
    Lord knows I have been shopping at this Food Lion for 4 years, and over the last 2 years this store has completely fallen off.Let’s start with the cashiers most of them don’t speak, don’t greet customers, and show little to no customer service. On top of that, the actual customer service desk always seems to be closed when it’s needed. I constantly have to bring items back because they are outdated. It’s gotten to the point where I’m just waiting for the day someone gets sick from the lack of proper date checking. That’s unacceptable for a grocery store. One experience that really crossed the line was when a cashier addressed my son in an inappropriate manner. That should never happen, especially with a child. Another time, I asked a cashier where an item was located, and her response was, “I’m sorry, I don’t know what that is,” with zero effort to help or find someone who could. That level of non-assistance is frustrating when you’re just trying to shop. The only noticeable improvement has been in the produce section and that only seemed to happen after I contacted corporate and went viral about the condition of the produce. It shouldn’t take public embarrassment for a store to maintain basic standards. I absolutely dislike shopping at this location now, which is disappointing because I used to rely on this store regularly. Serious changes in customer service, staff training, and product quality control are needed.
  • SM
    Setina RNM Young (Nisa JLõ Mahala)
    Dec 31, 2025
    5.0
    Always clean
  • DV
    Daniel Valentine
    Dec 28, 2025
    5.0
    I’ve never seen someone take so much care and energy into how they bag my groceries as Janna.
  • BK
    Ben Koch
    Nov 15, 2025
    2.0
    Never enough cash registers or anyone in customer service desk, seems like I’m always waiting 15min in line to just to check out

Frequently Asked Questions About Food Lion

What are the opening hours of Food Lion at Brentwood Plaza?

Food Lion at Brentwood Plaza is open daily from 7:00 AM to 10:00 PM.

Where is Food Lion located in North Charleston?

Food Lion is located at 4400 Dorchester Rd, Unit 10, North Charleston, SC 29405, inside Brentwood Plaza.

Brand Certified Facts from Food Lion

Food Lion partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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