Southbound Smokehouse - Riverside is a barbecue haven that combines traditional Southern flavors with modern culinary techniques. Nestled right on the Savannah River in North Augusta, this eatery brings together a passionate team of pitmasters and chefs who create award winning items, including BBQ, wings, burgers, and more. And don't forget the live music! Southbound is dedicated to providing a memorable experience for every guest who walks through their doors.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.