Service Issues
Numerous customers reported long wait times, unresponsive staff, and rude service, particularly at the drive-thru and stalls.
Food Quality
Inconsistent food quality was noted, with complaints about cold items, incorrect orders, and overcooked food.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and a roach infestation.
Operational Problems
Customers frequently encountered issues with the cash-only policy, broken ice cream machines, and early closures.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and good service.