McDonald's

3.3
1685 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4403 Jefferson Davis Hwy, North Augusta, SC
29841, United States

Hours

Reviews

3.3
1,685 reviews
5 stars
526
4 stars
359
3 stars
306
2 stars
163
1 star
331

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor customer service, and staff being unresponsive or rude.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or incorrect orders.

Cleanliness

Several customers noted that the restaurant was dirty, with unwashed tables and greasy floors.

Inconsistent Experience

Customers experienced a mix of good and bad service, with some praising specific employees while others reported chaotic conditions.
  • CM
    Cayla Marie
    2 days ago
    1.0
    If I could give the store a zero I would first I want to say I understand this is McDonald’s and it’s not a five star restaurant but the service that I received today was beyond ridiculous and the fact that was from a manager is even more crazy, I go through the drive-through I get to buy one get one for my children all the time. My total always comes out to 840 today. They wanted Coke slushy I added two mediums on my total was 13 and some change. It didn’t sound right even with the Coke floats added on so at the window where you pay I asked the woman I couldn’t even get it out of my mouth yet and she cuts me off so I let it go cause I don’t want to argue. She has me a receipt. I go to the second window that’s where I meet. Whoever the lady was cause she refused to tell me her name and she’s holding my Coke float out the window. They were overflowing like volcanoes. Just bubbling out everywhere and she looks at me crazy cause I asked for a napkin then I turned to see that it’s overflowing in my drink order and I knew that I could not ride home without a mess With them overflowing the way they were so I asked, and she would make them you would’ve thought. I asked her. Can she build a whole new McDonald’s She rolled her eyes. I proceeded to ask her about the buy one get one for a dollar deal and she tells me that it was rung up wrong so I asked can I get my money difference? She rolled her eyes like how dare I ask her to do her job and she said well it’s gonna take 3 to 4 days since if you paid with a card and it’s only like two or three dollars. I don’t care how much it is. I want my money back when she takes my Coke floats finally still haven’t received no napkins have Coke all over my clothes have Coke all in my cupholder. She comes back and brings me two kids cups half full with Coke floats in it. I did not pay for that. I paid four dollars for two medium ones. At this point, I am so upset I don’t even wanna refund anymore. I just wanna get out of the drive-through. She was the most rudest, unprofessional manager, and an establishment I have ever came across. Needless to say I left unhappy did not get a refund did not get napkins and my kids got half ass filled cups just because they were overflowing and they didn’t want to just remake one. They just poured one into 2 cups stuff not cheap anymore. Nobody forces anybody to get a job so if they don’t wanna be there, they need to either get fired or find a new one.
  • MJ
    Myra Josey
    4 days ago
    5.0
    Came thru drive-thru for a quick dinner for the grandkids. Staff were friendly, food was hot, service was fast, & all items ordered were available! There was a mistake made on the order, but it was corrected immediately, & with apologies offered. Couldn't ask for anything better!
  • TY
    Tada Yada
    Jan 4, 2026
    1.0
    Very disappointed with this visit. We ordered two cheeseburgers and a Happy Meal, and it took 20 minutes to get our food. Back when I worked at McDonald’s, orders were expected to be out in under 2 minutes whether it was drive-thru, takeout, or dine-in. That standard clearly no longer exists here. The lack of urgency and overall attitude is frustrating. Honestly, if robots take over someday and bring speed and consistency back, it might actually be an improvement. I’m surprised this location stays busy and in business unless customers just have a lot of patience. Very unsatisfied. Just awful.
  • KS
    Kimberly Simpkins
    Dec 29, 2025
    1.0
    Complete chaos. We waited an extremely long time. The manager with the blond braids working fries, completely ignored the crowded lobby. The cashier was "doing something else," and didn't return for a very long time. The drive thru and door dash were priorities, the lobby was placed on hold. In my humble opinion, more training is definitely needed.
  • JM
    Jolette Marroquin
    Dec 16, 2025
    1.0
    And he's going to ask for potatoes and the employees didn't wear gloves and pick up the food with their hands and that's disgusting, because you don't know what they'll touch and they

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 4403 Jefferson Davis Hwy?

McDonald's at 4403 Jefferson Davis Hwy is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to midnight on Sunday.

When is the drive-thru service available at this McDonald's location?

The drive-thru operates from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to midnight on Sunday.