Dairy Queen Grill & Chill

4.2
879 reviews
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Business Details

1051 Edgefield Rd, North Augusta, SC
29860-9279, United States
(803) 599-7074
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1051 Edgefield Rd, North Augusta, SC
29860-9279, United States

Hours

Reviews

4.2
879 reviews
5 stars
490
4 stars
209
3 stars
84
2 stars
34
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some reviews praise friendly and attentive staff, while others report rude or unhelpful service.

Food Quality

While many customers enjoy the ice cream and some food items, there are frequent complaints about incorrect orders, poor food preparation, and inconsistent quality.

Cleanliness

Several reviews mention unsanitary conditions, including dirty tables and concerns about food handling practices.

Pricing

Customers express mixed feelings about pricing, with some finding it reasonable while others consider it too high for the quality received.

Atmosphere

The atmosphere is described as friendly by some, but others report a lack of engagement from staff and a disorganized environment.
  • SM
    Stephen Muza
    Nov 10, 2025
    5.0
    Still the best chocolate shakes anywhere around! I just wish they would mix them throughly & not leave pockets of straight chocolate syrup all in the middle & bottom.
  • JM
    Jaime Morales
    Nov 9, 2025
    1.0
    I usually get great service at this Dairy Queen, but today was a total joke. I went through the drive-thru around 12:54 PM to order an Oreo Brownie and simply asked if the brownie could be in a separate container. The worker snapped at me that she couldn’t do it unless I paid extra, and when I told her I’ve had it done that way plenty of times before, she just stopped talking completely — super rude and unprofessional. When I pulled up to the window, she hadn’t even rung up my order and stood there rolling her eyes like a child. Another employee had to step in just to take my payment. When the rude one finally handed me my ice cream, I still said “thank you,” and she rolled her eyes again. Unreal. If she hates her job that much, maybe she shouldn’t be working with customers. Completely ruined my experience. DQ needs to get their staff in check — because this kind of attitude is not it.
  • DT
    Detritus Tanuki
    Oct 27, 2025
    5.0
    Best Dairy Queen I've ever seen!
  • AM
    Akilah McRae
    Aug 30, 2025
    5.0
    About 3 weeks ago my order was incorrect due to a menu and a system error. The team lead displayed great customer service and professionalism, as well as the drive through cashier to handle the situation. I’m so appreciative of the service demonstrated. Everything was taken care of with respect, great communication, attentiveness, which is hard to come by these days. Shout out to those wonderful employees!
  • OO
    osamataptap
    Aug 13, 2025
    3.0
    Nothing really wrong with it, but nothing really right with it either. It's just meh.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 1051 Edgefield Rd, North Augusta, SC 29860-9279, United States.