Chipotle Mexican Grill

3.9
559 reviews
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About

Mexican Restaurant
Chipotle North Augusta is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
362 E Martintown Rd, North Augusta, SC
29841, United States

Hours

Reviews

3.9
559 reviews
5 stars
306
4 stars
91
3 stars
53
2 stars
24
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, unprofessional behavior, and long wait times.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked rice, small portions, and incorrect orders.

Cleanliness

Several customers noted that the dining area and food preparation areas were messy and in need of cleaning.

Staff Attitude

While some staff were praised for their friendliness, many reviews mentioned a lack of enthusiasm and care from employees.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items, leading to frustration and disappointment.
  • JC
    Justin Currie
    Dec 31, 2025
    2.0
    Crazy 10 people behind the counter and none of them can speak Spanish watched this Spanish girl have the worst time trying to order while they laughed at her while try to help like its not funny in no way do better Chipotle. Would not recommend this mexican restaurant location if you dont speak English!!!!!!!
  • SR
    Sharon Richardson
    Dec 20, 2025
    4.0
    You can see the area where they refill there containers. Its just got messy.
  • AB
    Amy Brooks
    Dec 8, 2025
    2.0
    My husband went in to get our order and one of the workers behind the counter did a full split. Very impressive but I think things like that should be done at home or somewhere other than a professional workplace where you are handling people’s food. Does not make me want to order from there again, I guess we will start going to Diablos now instead.
  • SJ
    Skate squad Joe
    Dec 5, 2025
    1.0
    The staff is not qualified to serve the public, they don't serve the correct portions, and they try to make you pay extra for meat or chicken. You have to be careful with this food chain.
  • KP
    Kira Pierson
    Dec 3, 2025
    1.0
    The past two times I’ve paid for double meat at this location, I’ve gotten the same sad little scoop they always throw on. Last time when I got it home, I pulled out every piece of chicken and weighed it on a food scale… 2.7 ounces. That’s not “double.” That’s barely “acceptable.” I also ordered fajita veggies and ended up with a bowl that was 80 percent rice and 20 percent anemic chicken. Done wasting my money here. Not coming back.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in North Augusta?

Chipotle Mexican Grill in North Augusta is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in North Augusta?

It is located at 362 E Martintown Rd, North Augusta, SC 29841, USA.