Business Details
About
Mexican Restaurant
Chipotle North Augusta is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
553 reviews
5 stars
305
4 stars
90
3 stars
53
2 stars
22
1 star
83
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, stale chips, and inconsistent portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the dining area and food preparation areas were not clean, with some mentioning dirty tables and unsanitary practices.
Staff Performance
While some customers praised specific staff members for their friendliness and efficiency, others criticized the overall attitude and professionalism of the employees.
Pricing Concerns
Many customers felt that the prices were too high for the quality and portion sizes of the food, leading to dissatisfaction.
- JGJeramie GNov 12, 20251.0If your gonna give me a burrito with 95 percent rice. At least make sure it isn't crunchy and undercooked. Thanks for ruining my lunch. Again.
- SYShana yOct 16, 20252.0The person making my bowl dropped some guac on the counter, then scooped it back into the container. I was going to ask for extra, but after seeing that, I changed my mind. Due to me being disgusted.
- AHAmanda HarmonSep 23, 20251.0I waited fifteen minutes for a burrito bowl because the staff was busy getting ready to get off their shift, on their phones, and sweeping rather than taking care of a customer. I felt completely invisible. The only person working was the gentleman cooking the chicken. I won’t make the mistake of going here again.
- MCMz CandySep 11, 20251.0Absolutely disgusted!!! Ordered from here tonight. The food was pretty decent and I was overall enjoying my burrito. However as I was eating I pulled a long black/dark stand of hair out of it!! My son and I had already eaten half. Hair nets definitely need to become a thing!!! Never again!!!
- GHGreg HaynesSep 11, 20251.0I was on my way to Diablos to get quesadillas but decided to stop here first to see if they had a specific item on their menu. My first impression was that the dining area was clean — but completely empty at 7 p.m. One employee was on break, and I noticed about three or four more behind the counter. Before I even reached the counter, the staff member taking orders asked how she could help me. Once she confirmed they didn’t carry the item I was looking for, I asked how big their quesadillas were. She showed me, and I decided to order three to go. That’s when she told me quesadilla orders must be placed online. I asked why, and she simply said, “It’s our policy.” So I asked, “What if I were planning to dine in?” She replied that I would still need to place the order online. I stepped back, pulled out my phone, and motioned as if I was going to place an online order, and she said, “Yes, you can place it now.” I asked, “You have no other customers — why can’t I just tell you what I want?” Her response: “Sorry sir, it’s our policy.” I could understand if they were busy, but in an empty restaurant this policy just seems ridiculous. So I said, “Well, I guess Diablos will get my business,” and walked out. As I left, she sarcastically said, “Have a good day.” I ended up spending $55 at Diablos. To me, that could have easily justified making an exception to this policy — that amount probably covers three employees’ wages for an hour. But apparently, breaking policy would require them to actually work. Common sense really isn’t so common anymore — and apparently, it’s a crime to allow employees to use judgment.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in North Augusta?
Chipotle Mexican Grill in North Augusta is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in North Augusta?
It is located at 362 E Martintown Rd, North Augusta, SC 29841, USA.
Does Chipotle North Augusta offer delivery or pickup services?
Yes, Chipotle North Augusta offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in North Augusta?
You can order online via the Chipotle app or through their website at https://order.chipotle.com/.
What type of food does Chipotle North Augusta serve?
They serve customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does Chipotle North Augusta have any rewards programs or special offers?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Is Chipotle Mexican Grill in North Augusta LGBTQ friendly?
Yes, Chipotle welcomes LGBTQ customers and is an inclusive establishment.
Which nearby stores are close to Chipotle Mexican Grill in North Augusta for shopping or services?
Nearby stores include Hibbett Sports for sporting goods, Columbia Sportswear Company for clothing, Mattress Firm for furniture, and Bed Bath & Beyond nearby for home essentials.
What dining options are near Chipotle in North Augusta if I want more variety?
Nearby restaurants include Wingstop for chicken, China 8 for Chinese cuisine, Subway for sandwiches, Starbucks for coffee, and Burger King for fast food burgers.
Are there any nearby services helpful for visitors before or after dining at Chipotle North Augusta?
Yes, financial services like H&R Block and Security Federal Bank are nearby, as well as conveniences like T-Mobile for mobile needs and The Joint Chiropractic for health and wellness.