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Arby's

3.8
(323 reviews)
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Business Details

1066 Edgefield Road, North Augusta, SC
29860, United States
(803) 426-8385
http://www.arbys.com/locations/us/sc/north-augusta/1066-edgefield-road/store-8858
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1066 Edgefield Road, North Augusta, SC
29860, United States

Hours

Reviews

3.8
323 reviews
5 stars
158
4 stars
64
3 stars
33
2 stars
20
1 star
48

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Customer Service

While some customers experienced friendly and helpful service, others noted rude interactions and unprofessional behavior from staff.

Cleanliness

The restaurant was frequently described as clean, with well-maintained dining and restroom areas.

Availability Issues

Several customers expressed frustration over the restaurant being out of key menu items, particularly roast beef.
  • TT
    Tracy's Truths
    Feb 12, 2026
    4.0
    Love their crinkle cut fries
  • SF
    Spencer Ferguson
    Feb 5, 2026
    5.0
    Always good food and service
  • CM
    Charlene Merritt
    Jan 17, 2026
    3.0
    I really like Arby's. That said, I've never been inside this new one I go to, so cannot really say about Atmosphere. The service is OK, I always have to drive around after ordering, even if I'm the only one in the drive through! The food tonight was OK, but the fries were old and overdone, both curly fries and the crinkle fries. The soda mix was WAY off! Neither soda tasted like what it was supposed to be.
  • CH
    Carolyn Henson
    Dec 31, 2025
    5.0
    Great service good food very clean
  • LL
    Lynne
    Dec 20, 2025
    1.0
    I did not eat inside the store. It was a drive thru pick up order. I ordered 2 smoke house brisket sandwiches and a large order or curly fries. I was totally dissatisfied and disappointed. The smoke house brisket sandwiches had about as much meat as the regular beef sandwich, (half the size as advertised) I had to hunt for the cheddar cheese and the onion crisps were almost nonexistent. The fries had to be sitting there for a while because the were nearly cold. So had to chew and no potato In them. Very dissatisfying meal.
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