Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,123 reviews
5 stars
672
4 stars
367
3 stars
357
2 stars
200
1 star
527
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and for in-store orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Feedback indicated a lack of professionalism and poor customer service from staff, with some customers experiencing rude or dismissive behavior.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, impacting overall customer satisfaction.
Food Quality
While some customers enjoyed the food, many reported receiving cold or improperly prepared items, contributing to a negative dining experience.
- FLFoscam Lefty1 day ago1.0What an incredible waste of a McDonald’s franchise. When we arrived the staff was in a full on verbal fight using profanity of the tallest order. Between all of the flying dreadlocks and screaming, customers were utterly ignored. The store was filthy and all of the fountain drink systems were spewing only carbonated water. Truly, this is an epic waste of a franchise and a disgrace to those who are McDonald’s stockholders. The fact that this can continue to operate with a franchise license is a direct reflection on the CEO of McDonald’s.
- MWMelissa WilliamsNov 12, 20253.0A little slow with service. Drinks were apparently out or working improperly. Ice cream machine is frequently not in service.
- DCDavid CowgillNov 8, 20251.0Don't visit. They treat you like a burden. At the DT speaker for 3 min with no response. Pulled up to the windows and it's a snaky we're short handed like that excuses the most basic of customer service, yet I could see 3 people just standing around. Wont be back
- SGSammie GrahamNov 3, 20254.0They did not have any ice cream product milkshakes anything made of ice cream and I said the machine was broke I can't believe that they can't have can't fix something ice cream milkshakes some big thing you did to me so I went to the other McDonald's and got one
- BDBrooke DembyNov 1, 20251.0Not even worth the wait. Had a mobile order, waited 30 minutes in the drive thru. They lost our ticket and everyone behind us got their food at a decent time. Waited 30 minutes to even get acknowledged at the drive thru. Told them the order TO THEIR FACE. And still got it wrong. Never come to this place. One staff member got an attitude when we were speaking normally to her. And told her our order and she was like HUH. never come to this place. I will not be coming here ever again. Never had this happen at a McDonald’s
Frequently Asked Questions About McDonald's
What are the opening hours of this McDonald's location?
This McDonald's in Newberry, SC is open daily from 5:00 AM to 11:00 PM.
Is delivery available at this McDonald's?
Yes, delivery is available 24/7 every day at this location.
Can I order McDonald's food through a mobile app?
Yes, you can use the McDonald's App available on both Apple App Store and Google Play for mobile ordering and offers.
Does this McDonald's offer drive-through service?
Yes, the drive-through is open daily from 5:00 AM until midnight at this location.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any nearby hotels where I can stay around McDonald's in Newberry?
Yes, nearby hotels include Home2 Suites by Hilton Newberry and Holiday Inn Express & Suites Newberry, convenient for guests wanting a meal or coffee nearby.
What nearby convenience stores and gas stations can I find near this McDonald's?
You can find Love's Travel Stop, CAT Scale, and 7-Eleven nearby, which are convenient for fueling up or picking up snacks before or after your meal.
Are there any nearby attractions or natural sites to visit around this McDonald's?
Sumter National Forest is close by, offering outdoor activities you might enjoy before or after visiting McDonald's.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available to allow customers to conveniently collect their orders without leaving their cars.
Where is this McDonald's located and how can I contact them?
The McDonald's is located at 36 Dusty Rd, Newberry, SC 29108. You can reach them by phone at +1 803-276-4145.