Bojangles

3.5
632 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2980 Main Street, Newberry, SC
29108, United States

Hours

Reviews

3.5
632 reviews
5 stars
226
4 stars
133
3 stars
91
2 stars
64
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of long wait times and incorrect orders.

Food Quality

While some customers praised the food, others noted issues with freshness, temperature, and incorrect items being served.

Order Accuracy

Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect food being given.

Cleanliness

Several customers mentioned unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness concerns.

Management Issues

There were multiple calls for better management and staffing, with suggestions that the location needs new leadership to improve service.
  • CM
    Chad McDevitt
    Nov 15, 2025
    4.0
    Felt like I stepped back into the 90s with the way it was set up, old school system and the worker repeating my order to the mic which goes to the back. It was a busy Sunday which seemed like the local people were just getting out of church, we were just passing through on our way to myrtle beach. Workers were nice and food was good
  • JF
    Jessica Felker
    Nov 13, 2025
    5.0
    I don't know who is making the biscuits in the mornings, but they are the BEST! I have never had biscuits that good. The food, service, and atmosphere are great at this location in the mornings.
  • AJ
    Amellia Jackson
    Nov 2, 2025
    1.0
    The last two times I have ordered from this location, my family and others in linebhave waited over 1 hour for chicken. Last time, we witnessed an employee drop chicken on the floor and put it back into the customer’s food. This time, the manager cussed out a customer in the drive through for being impatient from waiting so long. The customer in front of me had been waiting an hour and 45 minutes for their food when I arrived. I made a mobile order 30 minutes ahead of time and still waited over an hour for my food after arriving. They are extremely rude and unprofessional. Make the drive to Chapin.
  • AM
    Alaina Merrick
    Oct 29, 2025
    1.0
    Genuinely some of the worst customer service in Newberry. Every time I go they are either out of something or do not have something ready. I have ordered something and payed for it and instead of telling me they are out, they give me something that I did not order. The robot on the speaker takes orders better than the real people that work there. Will not be returning to this location.
  • FM
    Felicia Mason
    Oct 23, 2025
    1.0
    My husband went into the restaurant to order a supreme combo and two chicken legs, the rude man behind the register responds “You see what I have now!” In other words, he did not have any legs cooked and ready. My husband exited the restaurant because we do not pay for bad customer service! He could have simply said “Sir, we do not have any legs ready and there is a 10 minute wait on chicken.” However, clearly that man does not like his job and should not be interacting with customers. We ended up eating at KFC, where the customer service was much better.

Frequently Asked Questions About Bojangles

What are the operating hours for dine-in at Bojangles in Newberry, SC?

Bojangles Newberry offers dine-in service daily from 5:00 AM to 10:00 PM.

Does Bojangles have drive-through service and what are its hours?

Yes, Bojangles Newberry has a drive-through open from 5:00 AM to 10:00 PM on weekdays and Sundays, and until 11:00 PM on Fridays and Saturdays.