Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported rude or unprofessional behavior from staff, particularly during busy times.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers praised the food, others noted inconsistencies in freshness and preparation, particularly with chicken.
Wait Times
Long wait times were frequently mentioned, with customers expressing dissatisfaction over delays in receiving their orders.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, particularly during evening hours.
ST
Shaquina Trappier
5 days ago
5.0
Everything was excellent
SB
Shirley Baptiste
Feb 9, 2026
3.0
They was out of everything why would you let the food run out ugh
KL
Kiwi Lynn
Feb 7, 2026
2.0
Food is decent but every time I come in the morning I ask for my egg to be scrambled and asks few times. Now It never is. Now I'm being told yall don't do that any more and a folded egg is the same as scrambled after I've ordered. Like what? Who cooks how they want and not the way the customer ask at their place of employment? Newberry restaurants just keep going down hill. And personally I don't like that AI order taker I'd rather be talking to an actual person.
KS
Kelsey Saverance
Dec 26, 2025
1.0
i was ordering, the AI machine kept asking if i wanted anything and ALL i said was no i don’t want anything please, when we got to the window A GROWN MAN, opened the window and yelled at me and my friends about being disrespectful to a machine, when all i said, no i wouldn’t like anything else please…
HB
Hannah Bell
Dec 7, 2025
5.0
Still wish the drive thru was a real person again, but the food is good