Brand Certified
Wendy's
3.5(1430 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
2353 Dick Pond Road, Myrtle Beach, SC
29575, United States
Certified by Wendy's • Mar 01, 2026
(843) 340-9212
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/sc/myrtle-beach/2353-dick-pond-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
1,430 reviews
5 stars
540
4 stars
280
3 stars
215
2 stars
106
1 star
289
What are people saying?
AI-generated from recent customer reviews
Staff Issues
Numerous reviews highlighted rude and incompetent staff, with specific mentions of poor management and unprofessional behavior.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and complaints about freshness.
Cleanliness
Several reviews pointed out unsanitary conditions, including dirty restrooms and mold in the facility.
Service Speed
Many customers experienced long wait times, both in the drive-thru and inside the restaurant, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and mentioned enjoyable food items.
- MMMichael MFeb 24, 20263.0Needs new staff and a refresh
- AMAsha MaxwellFeb 20, 20261.0I ordered 2 jr bacon cheeseburgers with no tomato which was also confirmed on the screen. When I left neither one of my sandwiches had bacon on it!!! I called and the person said he was the manager and all he had to say was “well I didn’t make the sandwich” if that’s yall idea of how a manager handles an upset customer then he needs more training! Then it looked like a tomato was placed on my bun and then removed! I am allergic to tomatoes!!!!!!!!!!
- BMBrandon MurrayJan 19, 20261.0When I wanna get sick I go here
- OROccupation RELATEDJan 15, 20265.0Foods always good can't choose a non desirable combo, personal opinion here. Js
- RBRobert BassJan 5, 20261.0Staff is too incompetent to make the burger correctly nor can they give spoons for frostys, straws or a drink carrier. They are out of everything and the truck is coming tonight they say. Hopefully it brings them some logic and common sense. Maybe the manager should learn how to manage the inventory.
Frequently Asked Questions About Wendy's
Is Surfside Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday through Thursday and Sunday from 7:00 AM to 2:00 AM, and on Friday and Saturday from 7:00 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I order delivery or curbside pickup from this Wendy's?
Delivery and takeout are available, including drive-thru and dine-in services. However, curbside pickup is not offered at this location.
How can I contact this Wendy's for questions or feedback?
You can call the location at (843) 340-9212, reach Customer Care by phone at 888-624-8140, use Live Chat on the website, or fill out the Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's menu and pricing online?
Menu and pricing can be viewed at https://order.wendys.com or via the Wendy's mobile app, where prices update according to your location and selections.
What payment options does this Wendy's accept?
They accept American Express, cash, Discover, Mastercard, and Visa as forms of payment.
Are Wendy’s gift cards available at this location?
Yes, gift cards are available in-restaurant and online at WendysGiftCards.com. You can also check your gift card balance online.
What nearby places can I visit around this Wendy's at 2353 Dick Pond Road?
Nearby you can visit Speedway gas station and convenience store, El Cerro Mexican Restaurant for Tex-Mex cuisine, and Fun Warehouse arcade for entertainment, all within the same area for your convenience.
Is there a nearby place to refuel or get propane around this Wendy's?
Yes, Speedway gas station is nearby for fuel and convenience, and Blue Rhino Propane Exchange is available if you need propane services.
Are there automotive services available near this Wendy's?
Yes, Meineke Car Care offers tire and automotive repair nearby, and Sandlapper Car Wash provides car washing and detailing services close to this location.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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