Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unprofessional behavior from staff, with several incidents of poor customer service and attitude.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, with specific complaints about dry burgers and soggy fries.
Cleanliness
The restaurant was often described as dirty, with reports of unsanitary conditions in both the dining area and restrooms.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong food being served.
Wait Times
Long wait times were a common complaint, with customers noting delays in both the drive-thru and in-store service.
MM
Megann Mary
Oct 27, 2025
5.0
I come to this Wendy’s sometimes on my lunch break and the food is always perfect. The fries I’m eating rn are so fresh. Today the employee that helped me at the window went above and beyond by checking for the pumpkin kids meal toy for me to complete my children’s set. The one by my house would never. 13/10. Thank you so much for being kind.
AL
Aleshia Aleshire (Leachie)
Oct 25, 2025
1.0
Nasty attitude from mostly everyone that works at this location..
RM
Raymond Meza
Oct 23, 2025
1.0
This is the worst Wendys ever. Their service is horrendous!
AC
Ayanna Cuthbertson
Oct 21, 2025
5.0
First time being at Myrtle and after a long drive we stopped for something to eat and food was hot & service was fantastic!
HS
Heather Smith
Oct 14, 2025
2.0
Two tales to this story. Good beef. Bad beef. I got the latter and now I have permanent brain fog and calculus.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Myrtle Beach, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Myrtle Beach, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (843) 340-9212.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Surfside Wendy’s serve breakfast?
Yes, this Wendy’s location in Myrtle Beach, SC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday through Thursday and Sunday from 7:00 AM to 2:00 AM, and on Friday and Saturday from 7:00 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I order delivery or curbside pickup from this Wendy's?
Delivery and takeout are available, including drive-thru and dine-in services. However, curbside pickup is not offered at this location.
How can I contact this Wendy's for questions or feedback?
You can call the location at (843) 340-9212, reach Customer Care by phone at 888-624-8140, use Live Chat on the website, or fill out the Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's menu and pricing online?
Menu and pricing can be viewed at https://order.wendys.com or via the Wendy's mobile app, where prices update according to your location and selections.
What payment options does this Wendy's accept?
They accept American Express, cash, Discover, Mastercard, and Visa as forms of payment.
Are Wendy’s gift cards available at this location?
Yes, gift cards are available in-restaurant and online at WendysGiftCards.com. You can also check your gift card balance online.
What nearby places can I visit around this Wendy's at 2353 Dick Pond Road?
Nearby you can visit Speedway gas station and convenience store, El Cerro Mexican Restaurant for Tex-Mex cuisine, and Fun Warehouse arcade for entertainment, all within the same area for your convenience.
Is there a nearby place to refuel or get propane around this Wendy's?
Yes, Speedway gas station is nearby for fuel and convenience, and Blue Rhino Propane Exchange is available if you need propane services.
Are there automotive services available near this Wendy's?
Yes, Meineke Car Care offers tire and automotive repair nearby, and Sandlapper Car Wash provides car washing and detailing services close to this location.