Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,423 reviews
5 stars
534
4 stars
280
3 stars
216
2 stars
106
1 star
287
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and rude service, with several instances of poor customer interaction and long wait times.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and complaints about freshness.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty restrooms and overall cleanliness concerns.
Management Issues
Several reviews mentioned poor management practices, including unprofessional behavior from staff and lack of accountability.
- RBRobert BassJan 5, 20261.0Staff is too incompetent to make the burger correctly nor can they give spoons for frostys, straws or a drink carrier. They are out of everything and the truck is coming tonight they say. Hopefully it brings them some logic and common sense. Maybe the manager should learn how to manage the inventory.
- COCortney OwensDec 21, 20251.0Nathan and Andrea should find another job or just stay home. It’s ok if you hate your job and your life. But don’t take it out on the customers. Whoever owns this Wendy’s should really go in and take look around and do some cleaning up.
- AAAceDec 19, 20255.0Luv me some chill and a frosty
- RJRob McCrea Jr.Dec 11, 20254.0Very clean and quick service
- JBJonathan BoanDec 9, 20251.0Their is black mold on ever single air vent in the cilling
Frequently Asked Questions About Wendy's
Is Surfside Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday through Thursday and Sunday from 7:00 AM to 2:00 AM, and on Friday and Saturday from 7:00 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I order delivery or curbside pickup from this Wendy's?
Delivery and takeout are available, including drive-thru and dine-in services. However, curbside pickup is not offered at this location.
How can I contact this Wendy's for questions or feedback?
You can call the location at (843) 340-9212, reach Customer Care by phone at 888-624-8140, use Live Chat on the website, or fill out the Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's menu and pricing online?
Menu and pricing can be viewed at https://order.wendys.com or via the Wendy's mobile app, where prices update according to your location and selections.
What payment options does this Wendy's accept?
They accept American Express, cash, Discover, Mastercard, and Visa as forms of payment.
Are Wendy’s gift cards available at this location?
Yes, gift cards are available in-restaurant and online at WendysGiftCards.com. You can also check your gift card balance online.
What nearby places can I visit around this Wendy's at 2353 Dick Pond Road?
Nearby you can visit Speedway gas station and convenience store, El Cerro Mexican Restaurant for Tex-Mex cuisine, and Fun Warehouse arcade for entertainment, all within the same area for your convenience.
Is there a nearby place to refuel or get propane around this Wendy's?
Yes, Speedway gas station is nearby for fuel and convenience, and Blue Rhino Propane Exchange is available if you need propane services.
Are there automotive services available near this Wendy's?
Yes, Meineke Car Care offers tire and automotive repair nearby, and Sandlapper Car Wash provides car washing and detailing services close to this location.