Wendy's

3.5
1414 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2353 Dick Pond Road, Myrtle Beach, SC
29575, United States

Hours

Reviews

3.5
1,414 reviews
5 stars
531
4 stars
277
3 stars
217
2 stars
106
1 star
283

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with several incidents of poor customer service and attitude.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, with specific complaints about dry burgers and soggy fries.

Cleanliness

The restaurant was often described as dirty, with reports of unsanitary conditions in both the dining area and restrooms.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong food being served.

Wait Times

Long wait times were a common complaint, with customers noting delays in both the drive-thru and in-store service.
  • MM
    Megann Mary
    Oct 27, 2025
    5.0
    I come to this Wendy’s sometimes on my lunch break and the food is always perfect. The fries I’m eating rn are so fresh. Today the employee that helped me at the window went above and beyond by checking for the pumpkin kids meal toy for me to complete my children’s set. The one by my house would never. 13/10. Thank you so much for being kind.
  • AL
    Aleshia Aleshire (Leachie)
    Oct 25, 2025
    1.0
    Nasty attitude from mostly everyone that works at this location..
  • RM
    Raymond Meza
    Oct 23, 2025
    1.0
    This is the worst Wendys ever. Their service is horrendous!
  • AC
    Ayanna Cuthbertson
    Oct 21, 2025
    5.0
    First time being at Myrtle and after a long drive we stopped for something to eat and food was hot & service was fantastic!
  • HS
    Heather Smith
    Oct 14, 2025
    2.0
    Two tales to this story. Good beef. Bad beef. I got the latter and now I have permanent brain fog and calculus.

Frequently Asked Questions About Wendy's

Is Surfside Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.