Subway

3.9
295 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Myrtle Beach Subway® Restaurant at 5023 Dick Pond Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
5023 Dick Pond Rd, Myrtle Beach, SC
29588, United States

Hours

Reviews

3.9
295 reviews
5 stars
152
4 stars
61
3 stars
24
2 stars
16
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some employees are praised for being friendly and helpful, while others are reported as rude and unprofessional.

Food Quality

Inconsistent food quality noted; some customers enjoyed their subs while others complained about hard bread, missing ingredients, and poorly made sandwiches.

Cleanliness

The restaurant is generally described as clean, but some reviews mention unsanitary conditions and a lack of cleanliness during busy times.

Order Accuracy

Many customers reported issues with order accuracy, including missing items and incorrect preparations, particularly with online and drive-thru orders.

Pricing

Several reviews mention that prices are considered high, with requests for better value and more generous portions.
  • JQ
    James Quigley
    Nov 14, 2025
    1.0
    The gentleman who helped me barely spoke, and acted like I was irritating him. This may have been because his coworker was outside in her car in front of the store smoking what I have to assume (by the smell) was weed. I know they don't get paid enough to be peppy balls of sunshine, but not being outright rude should be the bare minimum.
  • CM
    Christine Mueller
    Nov 12, 2025
    1.0
    Unfortunately, this location is suffering from "good help is hard to find." I used the drive thru option and manually placed my order on the screen outside. I pulled up to the window and waited quite awhile before I was acknowledged, even though there were 3 employees behind the counter. The guy came to the window, my total was 21.64, I gave him 2 $10 gift cards and the rest in change. He attempted to insert the gift card as if it was a chip card, he tried that 2 ways, then tried to slide it multiple times the wrong way. I tapped on the window to show him how to do it but he walked away. Then another employee came to the window, opened it up and huffed "is there a problem here." I advised her that I was simply trying to tell the guy how to run the card. She closed the window on me and turned away. I watched her count the change 4 times at which point she came back to the window and said $1.89? She repeated this multiple times staring at me. I said "I thought it was $1.64?" She then proceeded to count it again, this time directly in front of me. I said oh, I see the problem, give me back a quarter and you will have $1.64. I gave her one coin too many and she could not figure it out. She then ran the gift cards and shoved my food out the window. As I said "have a good night" she closed the window on my words. As I pull forward and go to place the bag on the passenger seat I realize it feels weird. I ordered a 6in and a 12in yet the bag felt EVEN. I check the bag and it is two 6in subs. I park and go inside and step to the head of the line to advise them I am missing food. The same female employee is totally unapologetic and very irritated with my return. As she goes to make the 2nd half of the sub, I am trying to tell her what to put in it but she ignores me and reaches for the mayo. I said no mayo as she squirts it on. I say nevermind mayo is fine. I take the sandwich and still no apology and leave. I get home and guess what, both sandwiches were made wrong. This was the worst experience at Subway I have ever had. I have $20 in gift cards left, I will try a different location and then from now on I will be going to Jersey Mike's.
  • BB
    Brandon
    Nov 5, 2025
    5.0
    The young lady working alone at the counter several weeks ago during the RV show next door truly deserves recognition. She was exceptionally polite, patient, and kind while managing the drive-thru and taking calls all by herself. Please consider how much her hard work and demeanor mean, and I sincerely hope the management can show appreciation through a raise or bonus. Thank you so much for acknowledging her dedication!
  • RL
    Rachel Lankford
    Sep 16, 2025
    5.0
    Fella in the drive-through was helpful and polite
  • RE
    Raechel Eaton
    Aug 30, 2025
    2.0
    Dirty and workers are rude. Don't even speak to you just stood there waiting for me to order but yet they were walking back and forth looking busy but wasn't

Frequently Asked Questions About Subway

Where is Subway located in Myrtle Beach?

Subway is located at 5023 Dick Pond Rd, Unit 1, Myrtle Beach, SC 29588.

What are the operating hours of Subway at 5023 Dick Pond Rd?

Subway is open from 8:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 8:00 AM to 10:00 PM on Fridays and Saturdays.