Numerous reviews highlighted poor customer service, with staff being rude and unhelpful, leading to a negative dining experience.
Food Quality
While some customers enjoyed the food, others reported issues with incorrect orders and dissatisfaction with certain menu items.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Pricing
Many reviews mentioned high prices compared to other locations, leading to complaints about value for money.
Staff Attitude
There were mixed reviews regarding staff attitude, with some praising friendly service while others reported disgruntled and unprofessional behavior.
MR
Marcell Riggins
Nov 12, 2025
5.0
Very nice service and great food!
HR
Hillary Rivera
Nov 7, 2025
1.0
Slowwwwwwww
TT
tracy
Oct 25, 2025
1.0
this place is the absolute worst!! i placed an order at 9:45 pm they have yet to deliver and changed drivers three times!! it’s now 10:40 and they are not here , very disappointed and will never order from this dump again!! should have just went with cold stone creamery as they are more money BUT dependable!
CB
C Bilyeu
Oct 25, 2025
1.0
This location has the worst customer service. Both the counter person and I assume manager helping were quite rude. They made snide comments about how "we aren't their servants" when someone asked if they brought the food out or not. Just an overall poor experience was had here.
CO
Chase Outlook
Oct 13, 2025
5.0
Food was great as always but when you ask for sauce and utensils to eat with twice and they still forget it kinda blows your mind when they aren't busy but shows they don't care enough to listen.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular dining hours at Dairy Queen Grill & Chill in Myrtle Beach?
The restaurant is open Monday through Sunday from 11:00 AM to 9:30 PM. On Fridays and Saturdays, it stays open until 10:00 PM.
What time does the drive-thru at Dairy Queen Grill & Chill operate?
The drive-thru is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 11:30 PM on Fridays and Saturdays.
Where is Dairy Queen Grill & Chill located in Myrtle Beach?
It is located at 2103 S Kings Hwy, Myrtle Beach, SC 29577-4821, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ Cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location welcomes families and children, provides high chairs, has outdoor seating, restrooms, and is wheelchair accessible.
Can customers order food online or get mobile deals at Dairy Queen Grill & Chill?
Yes, customers can order online through their website and enjoy exclusive mobile deals by downloading the Dairy Queen app.
What are some nearby attractions that customers can visit before or after dining at Dairy Queen Grill & Chill?
Nearby attractions include Cancun Lagoon Adventure Golf and Red Dragon Cove Adventure Golf for fun mini-golf activities, as well as the 20th Ave S Beach Access for enjoying the beach.
Are there other ice cream shops near Dairy Queen Grill & Chill?
Yes, Orange Julius is a nearby ice cream shop offering additional dessert options close to the Dairy Queen location.
What nearby services or facilities might be useful for customers visiting Dairy Queen Grill & Chill?
The Myrtle Beach Fire Dept and several fire stations are nearby, and there's also a Bitcoin Depot ATM for convenient cash or Bitcoin transactions.
How can I contact Dairy Queen Grill & Chill or find more information online?
You can reach them at +1 843-448-2231 or visit their Facebook page and official website for more details and updates.