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Arby's

4.1
(1201 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2709 Dick Pond Rd, Myrtle Beach, SC
29575, United States

Hours

Reviews

4.1
1,201 reviews
5 stars
625
4 stars
300
3 stars
136
2 stars
44
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and staff rudeness, particularly in drive-thru and during busy hours.

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others complained about cold or poorly prepared food.

Cleanliness

The restaurant was noted for being clean, although some reviews mentioned areas needing attention.

Staff Performance

While some staff were praised for being friendly and helpful, others were criticized for lack of professionalism and poor management.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, leading to frustration.
  • MH
    Mary Heflin
    3 days ago
    5.0
    I ordered the $7.99 box. It came with a fish sandwich (my choice), curly fries (my choice), mozzarella sticks (2), and a peach cobbler. A small drink was included. It was really tasty and a good value. I will definitely get this again.
  • LB
    Linda Marie Ferrante Bova
    Feb 1, 2026
    1.0
    Went here the other night, try to get in the place and there was a car parked right at the curb. Right at the door. the lady didn't even move. I have a handicapped sticker. We had to literally almost hold on to her car to go around it, to get in the door. when we told the person that was the manager. She told us that's cause she was waiting for her food and they don't pull up. That's where she told her to pull up. She didn't care. we go eat our food and we finish and the lady is still sitting there with the car. So I got the manager and told her. I said, listen I walked around her on the way in here. But I'm not about to walk on the way out. She said, don't worry. I already got this. She's waiting for her food. She didn't care and she actually apologized to the girl. Because my husband was asking her to move, and she just kept saying no. And then the manager came out and apologized to the girl that was blocking the door literally, even an old man had to go around. And the lady apologized to her and didn't care that that's where this girl was pulled up. Absolutely. Ridiculous and a Big hazard to get into the place the manager claimed that she was fixing her order. Well, how come we already ordered after the fact ate our whole order? And you still didn't have her order ready. That's some kind of crappy service too, but you should tell the person to pull into a parking spot, not block the doorway where people have to try to walk in. Also did a meal and upped it to a large Potato Cake and expected that it automatically makes the whole meal a large which it usually does because I've been there before. And we were handed small cups and told that we could refill them. Ridiculous also. Not impressed one bit not this trip! Do Better Arby's!!!!! Attached a pic of the car Blocking the door.. very frustrating! EDIT SO THE SO CALLED OWNER LEFT A MESSAGE FOR ME RO REACH OUT TO THEM WITH MORE DETAILS?? LIKE I WENT OVER EVERY DETAIL? WHAT MORE DO YOU NEED? THEY LEFT THE LINK BELOW, AND IT IS A BOGUS *ERROR* LINK.. SO..YEAH..GOT *NOOOOOWHERE!!* SMH!!!!
  • BK
    Bobbi Kramer
    Nov 26, 2025
    2.0
    I picked up food to go. I was always an Arby's customer in NC, and was looking forward to it when I went to Myrtle Beach. I ordered a Gyro, and it was it was horrible. I threw it away after a few bites. The bread was hard, and the meat was hard pieces of overcooked beef. I was very disappointed.
  • RS
    Robert Strickland
    Oct 9, 2025
    5.0
    Very Clean Store and Friendly Service. Food was Hot & Fresh!
  • WD
    Willy Doan
    Oct 2, 2025
    4.0
    I love to have meals here

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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