Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and unprofessional behavior.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the dining area and food preparation.
Wait Times
Customers frequently expressed dissatisfaction with long wait times in both drive-thru and in-store service.
CB
Candace Belanger
3 days ago
1.0
Have been there two times in the last month, both times I was refused service. Was told once not enough employees and second time too busy with online orders.
MC
Michael Creech
5 days ago
1.0
Food was terrible,fries were cold,sandwich was sloppy and too much cheese sauce running out everywhere
MS
Michael Schrecengost
Jan 18, 2026
2.0
Ordered online. "Order ready in 5 mins." Showed up in 10. Waited in drive-thru for another 10 just for 2 cars. Got to window. Couldn't find my order. Finally paid. Got told my order wasn't ready and had to pull up. Waited several more minutes for my food to be brought out. Forgot my drink. Waited 5 more mins for that. Order ready in 5 turned into 30 minutes.
MZ
Mark Zuchlewski
Dec 31, 2025
1.0
Be careful. Ordered an Italian Beef Dip combo today. Price on menu was $11.89, my card was charged $16.33. I called them out and cancelled my order. They did refund my card, but Iām disappointed. I drive by that location all the time, now I have to pass.
PH
Patricia Haselden
Dec 16, 2025
5.0
The food was great.
I got the turkey club. It was good, I liked it.
My brother got the beef and cheddar. He really liked it. I forgot to tell him it came with a sauce on it because he never does condiments. He said it was really good! I didn't even mention the onion bits on the bread either. He didn't even notice it, I don't think! š