Arby's

3.9
755 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4100 Pine Hollow Road, Myrtle Beach, SC
29588, United States

Hours

Reviews

3.9
755 reviews
5 stars
368
4 stars
177
3 stars
89
2 stars
32
1 star
89

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback on staff behavior was mixed, with some praising friendly service while others noted rudeness and unprofessionalism.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold or stale items and poorly prepared sandwiches.

Cleanliness

While some customers appreciated the cleanliness of the restaurant, others pointed out dirty tables and unsanitary conditions.

Service Speed

Customers experienced long wait times in both drive-thru and in-store, with some noting that service was slow even when the restaurant was not busy.
  • MZ
    Mark Zuchlewski
    Dec 31, 2025
    1.0
    Be careful. Ordered an Italian Beef Dip combo today. Price on menu was $11.89, my card was charged $16.33. I called them out and cancelled my order. They did refund my card, but I’m disappointed. I drive by that location all the time, now I have to pass.
  • PH
    Patricia Haselden
    Dec 16, 2025
    5.0
    The food was great. I got the turkey club. It was good, I liked it. My brother got the beef and cheddar. He really liked it. I forgot to tell him it came with a sauce on it because he never does condiments. He said it was really good! I didn't even mention the onion bits on the bread either. He didn't even notice it, I don't think! 😁
  • PP
    Piagé
    Nov 11, 2025
    1.0
    Mobile order pickup. Went in to get it. Counted and it was correct before leaving until opening the sandwiches at work, two were wrong. Asked for ketchup and mayonnaise at the counter, watched the person put them into the bag. Got to our destination, no mayonnaise. Look closely in the bag before leaving with an order to make sure it's correct.
  • NS
    Nathaniel Scoles
    Oct 26, 2025
    1.0
    I drive for Uber Eats in my free time to make ends meet. By no means is that an easy job, either. Massive respect to the people who work full time doing that. When I walked in, there was a woman named Lisa behind the counter, and she was absolutely trashing Uber Eats and the people who drive for it. She was swearing, and calling the people who drove Uber Eats “lazy”, among other words I can’t put in a google review. On top of that, she was just plain rude, not only to me but to other customers in the store.
  • JI
    James Alfred Woodruff III
    Oct 14, 2025
    1.0
    We went through the drive thru TWICE to try and get our order correct. “But I didn’t charge you for those things!” Because you didn’t get it correct: the drink, the meal, nor the appetizer (jalapeños). Then come to find out they didn’t have my kids’ meals in there either. Then we get home and find that the stuff we did get was incorrect. I was extremely nice to this employee, but it was certainly not reciprocated. We examined the sandwiches we did get and there was a clear viscous small bubbly puddle in the center which I’m guessing wasn’t cheese in my Beef & Cheddar sandwich. You’ve been warned.