Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers frequently reported long wait times, understaffing, and poor service, particularly in the drive-thru.
Product Quality
While many customers enjoyed the smoothies and food, there were complaints about incorrect orders, missing ingredients, and poorly prepared items.
Staff Attitude
Feedback indicated a mix of friendly and unprofessional staff interactions, with some customers feeling ignored or treated rudely.
Cleanliness and Freshness
Most reviews praised the cleanliness of the location and the freshness of the food, although there were isolated incidents of unsanitary conditions.
Menu Variety
Customers appreciated the variety of healthy options available, including smoothies, wraps, and bowls.
MF
Mandy Fulford
Oct 14, 2025
1.0
This store needs help. We've come by multiple times to order for our family and they've been out of bananas and peanut butter. Seriously?! So many items on the menu require bananas. Wal Mart right next door has bananas. It's poor preparation on their part and very frustrating for us as customers.
UC
Unique Clark
Oct 1, 2025
5.0
Yummy, clean and great service
MR
Morgan Rotunno
Sep 4, 2025
2.0
Extremely understaffed. Friendly and kind employees but definitely overworked. Don't expect this to be a quick stop option for food!
L2
Lala 21
Aug 30, 2025
1.0
Me and my fiance walked in and said hello twice to different workers and they did not even look at us or say anything. I understand if your busy but at least tell us to give us a moment if that's the case. We wanted to ask them a question but they didn't even take a moment to look at us so we left. They had not acknowledged us leaving either.
CS
C S
Aug 16, 2025
5.0
Let me start off by saying whoever made both my smoothies this morning (8/16) did a fantastic job! Best one I've had in a very long time. I did encounter a problem that was not the employees fault - more along the lines of corp or the owner. Since I can remember you could order online and pickup at drive thru but now I'm being forced to come in. Very silly procedure/rule. I'm being punished for using the order ahead basically. Going forward I won't be using the app anymore unless I need to upload my points...