Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times in both drive-thru and in-store, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to frustration among customers.
Staff Behavior
Numerous complaints were made about rude and unprofessional staff interactions, including disrespectful behavior from management.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, indicating inconsistency in maintenance.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold, greasy, or improperly prepared items.
RC
Rusty Cook
6 days ago
1.0
Stopped going.the food got worse and employee's need training
CS
Crystal Swaney
Nov 14, 2025
5.0
Just went through the drive thru at 10:30. We didn't get all that we ordered so we had to wait a few minutes for the manager to get it straight. And boy did she ever get it str8!!! There should be more people like Manager Qwen working for the public. She took care of us and maybe even fired an employee. Good job Qwen!!!
AA
alexis
Nov 10, 2025
1.0
please teach your kitchen how to read tickets and modifications. and if they can’t handle modifications don’t allow them. every time i make a modification it’s never changed and that’s a waste of time and money.
RH
Ryan Hulett
Oct 31, 2025
1.0
Can’t even open on time.
CF
Charles Freeman
Oct 5, 2025
1.0
I spent 15 min in the drive through line. FIFTEEN MINUTES. And that’s only counting AFTER I placed my order. And then, after all that time, they asked me to “pull forward and wait and we’ll bring it out to you”….5 more minutes got me: soggy cold fries, stale nuggets that had clearly sat around forever, and a Big Mac that had no Big Mac sauce!!!! Literally just bread, meat, cheese, and lettuce. Dry as the Sahara. After all that wait, they were still that incompetent. You would think that after forcing a customer to wait 20 min, they would get everything right….guess not. Absolute garbage establishment, avoid at all costs. Pathetic. Once the new McDonald’s opens on 707, yall are done.