Many customers praised the attentive and friendly service provided by various servers, particularly highlighting individuals like Andrew, Sydney, and Pam.
Food Quality
While many reviews complimented the food as delicious, there were notable complaints about certain dishes being cold, poorly prepared, or not meeting expectations.
Staffing Issues
Several reviews mentioned long wait times for seating and food, attributing this to being understaffed during busy periods.
Customer Experience
Overall, customers expressed a mix of satisfaction and dissatisfaction, with some having exceptional experiences while others faced significant issues, particularly with food quality and service delays.
CS
Christopher Smith
2 days ago
1.0
Me and my family went to thos location of Carrabba's. Are server was very attentive. Until our food came and then we never saw her again. My wife's food was cold. We could not get her attention to come back to the table.To address the problem. So I had to take the issue to the kitchen myself. Even after we had this issue, she never came to the table again. We asked for a different plate chicken alfredo and it took another fifteen to twenty minutes to get it to the table. I find this unacceptable.The restaurant was not busy.They had plenty of staff, very few tables were seated, and I don't understand why it took this long to get anything done. We were offered a free dessert on our next visit.But there will be not a there will not be another visit today's this location.
JN
Jessica Nealious
4 days ago
5.0
Sydney was fantastic! She was attentive, friendly, and made sure everything was perfect from start to finish. She checked in at just the right times, was very knowledgeable about the menu, and made our dining experience at Carrabba’s enjoyable and relaxed. Great service — we really appreciated her!
KV
Kris Veno
Jan 3, 2026
5.0
Absolutely love this place. Consistently feels very elevated in all aspects. Sydney is exceptional for her attentiveness, sweet personality and desire to ensure all is well is truly appreciated! To go meals are the same deliciousness as eating in. Superb! Kid friendly, yummy meals, happy kiddos! 💖💕
WW
William Welch
Dec 31, 2025
1.0
My girlfriend and I ordered dinner to be delivered from this location through Door Dash, in hopes of having a nice dinner in our hotel room.
Our food was left to sit for well in excess of 35 minutes. The delivery was over an hour and 15 minutes late. Needless to say the food arrived cold and stale.
While having addressed the issues with the delivery service, the absolutely awful quality of the food has left me questioning what is going on.
As referenced in the photos, the food wasn’t palatable or edible.
SB
Sarah Bradham
Dec 29, 2025
5.0
Oh..my…goodness! I am so glad to finally be able to leave a review for an exceptional server named James. I misplaced the business card that I had requested after our family was SO well cared for by this very personable, and tremendously helpful gentleman. Our party included our two year old granddaughter, our four year old grandson, and our adult son who lives with autism, as well as seven other family members. From the youngest (2) to the oldest (81,) each was treated with the utmost kindness and patience. What a wonderful 62nd birthday for my precious husband!! James is a credit to Carabas in every possible manner. My only regret is that I cannot leave more than 🌟🌟🌟🌟🌟!
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Murrell's Inlet offer?
Carrabba's Italian Grill offers authentic Italian cuisine suitable for dine-in, carryout, delivery, or catering.
What are the regular operating hours of Carrabba's Italian Grill in Murrell's Inlet?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Does Carrabba's Italian Grill offer a happy hour? If so, when is it?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
What pickup and delivery options are available at Carrabba's Italian Grill?
Options include in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Is Carrabba's Italian Grill family-friendly and accessible?
Yes, the restaurant welcomes families, has high chairs, wheelchair-accessible entrance, seating, parking, and restroom, plus a children's menu and braille menu.
Does Carrabba's Italian Grill serve alcoholic beverages?
Yes, they serve liquor, beer, wine, and cocktails, and have a bar onsite.
Where is Carrabba's Italian Grill located in Murrell's Inlet?
It is located at 511 Courtfield Drive, Murrell's Inlet, SC, 29576, USA.
Are there any notable places near Carrabba's Italian Grill that visitors might want to check out?
Yes, visitors can enjoy nearby spots like the Carolina Food Truck Park for additional dining options, Myrtle Beach for a beach experience, and Hampton Inn Murrells Inlet for accommodation.
How can I find Carrabba's Italian Grill if I'm using nearby landmarks or businesses?
Carrabba's Italian Grill is near popular locations such as The Fish Shak seafood restaurant and Spring House Family Restaurant, making it easy to locate in the Murrell's Inlet area.
What are some nearby services or stores that customers might visit before or after dining at Carrabba's Italian Grill?
Nearby services include The Citizens Bank for banking needs, Murrells Inlet Veterinary Hospital for pet care, and Sherwin-Williams for hardware or paint supplies.