CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Mt Pleasant is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported slow service, incorrect orders, and unhelpful staff, leading to significant dissatisfaction.
Food Quality
While some customers praised the food, many expressed disappointment with incorrect orders, poor food quality, and high prices.
Cleanliness
Several reviews noted that the restaurant was clean and well-maintained, contributing positively to the overall experience.
Management Concerns
Multiple reviews highlighted issues with management, including poor staff training and lack of responsiveness to customer complaints.
AK
Andrew Kasper
Jan 5, 2026
1.0
We are done with this location. The one in North Charleston has good customer service and food.
We have given these guys more than enough chances to work this out but they continue to disappoint.
We paid $13.09 for what was supposed to be a large Mac and cheese. Please see picture. There is about an inch in that cup. WHEN this place closes it will be for poor management. I don't know at what level the failure is but the employees working there don't care and it appears there is no one there to remind them they should
NL
Nick Larson
Jan 3, 2026
1.0
Tried this place again after being disappointed previously. Disappointed again. Previously tried to order bread and they told me they were out of bread. It was during lunch time. Which is confusing since its in their name. It took forever and they kept messing up everyone's order.
This time I tried their soup which they said feeds 4 people. It was less than what I get from 1 ladels order for triple the price. Soup was mainly broth as well.
Avoid at all costs.
BY
Barry Yen
Dec 24, 2025
5.0
Clean and nice
MG
M Greene
Dec 3, 2025
5.0
Customer service was great and the sandwich, was great!
XA
Xander Alexander
Nov 24, 2025
1.0
Last went to Panera 3 months ago, looks like it will be at least that long again. Today I asked for sliced cucumber with a bagel and cream cheese—and added $5-6 to the order? “With our new system we can’t charge items a lá carte” so they had to charge for a sandwich? After 5+ mins for staff to research and return with an $11 charge I left. The best I can say is the space was clean and the polite cashier tried to fulfill my request; additional staff were unhelpful.