Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and ignored.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall dining experience.
Cleanliness
The restaurant was frequently described as dirty, with complaints about filthy tables, restrooms, and food preparation areas.
Service Speed
Customers consistently noted long wait times at both the drive-thru and counter, often exacerbated by understaffing and poor management.
CC
Carol
Dec 26, 2025
1.0
The lady at the window gave us our drinks and then left to go talk on the phone outside instead of giving us our food.
SP
shelly pendergrass
Dec 14, 2025
1.0
FILTHY DIRTY!!! Crew was rude & slow. No ketchups or sweet tea.
NG
Nate Gainey
Dec 7, 2025
1.0
I spent around $50 on food for my family at this Wendy’s, and the experience was disappointing from start to finish. The food itself was mediocre at best—stale bread on the small burgers, average fries, and the only decent items were the nuggets and my son’s Dave’s Double.
The real issue was the complete lack of accountability and the attitude from the staff.
I wasn’t given a receipt at the drive-through, but I didn’t think much of it at the time. I even asked the drive-through employee to confirm everything was in the bag, and she assured me it was.
When I got home and handed out everyone’s food, my chicken wrap was missing.
So I had to drive all the way back to the restaurant just to get what I had already paid for. When I explained the situation to the employees inside, the first thing they asked for was the receipt—the same receipt they never gave me.
Instead of owning the mistake or trying to help, multiple employees immediately insisted they “specifically remembered” putting the wrap in the bag. In other words, they were implying I was lying over a $5 sandwich. No apology, no concern, no attempt to make it right.
I ended up leaving without the food I paid for, and with the clear message that this location has zero customer service and no interest in resolving their own mistakes.
After this experience, I won’t be returning to this Wendy’s for a long time—if ever.
AR
Anonymous Reviews
Nov 29, 2025
1.0
Probably the worst Wendy’s I have ever been into. Only one of the fountain drinks half worked and the food was terrible. This place needs a change!!!
FF
Fg74hb
Nov 18, 2025
2.0
Noone was in front of me and I still had to wait 6 min to make my order. When I said hello, the guy said Hold On. And made me wait another 3 min.
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What are the operating hours for the drive-thru at Wendy's Mount Pleasant?
The drive-thru at Wendy's Mount Pleasant is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's Mount Pleasant serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food from Wendy's Mount Pleasant?
You can order from Wendy's via their mobile app, their website at order.wendys.com, or using the quick link https://m-wendys.app.link/l6I2YpOzMMb.
What payment methods does Wendy's Mount Pleasant accept?
Wendy's Mount Pleasant accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a contact number for Wendy's Mount Pleasant for questions or feedback?
Yes, you can call Wendy's Mount Pleasant directly at (843) 654-1010 or reach their Customer Care team at 888-624-8140.
Where can I find Wendy's menu and nutrition information?
Menu prices and nutrition information are available on Wendy's website and mobile app at order.wendys.com and menu.wendys.com.
Does Wendy's Mount Pleasant offer dine-in, drive-thru, and delivery options?
Yes, this location offers dine-in, drive-thru, and delivery where available, but does not offer curbside pickup.
What are some nearby places to Wendy's Mount Pleasant that customers might visit?
Nearby places include H&R Block for financial services, Sea Island Suds Laundromat for laundry services, and Spice Palette Indian Cuisine for dining options.
Are there any fitness or wellness centers near Wendy's Mount Pleasant?
Yes, Mt Pleasant SC gym and Stone Chiropractic are nearby for fitness and wellness needs.
What shopping and beauty services are available near Wendy's Mount Pleasant?
Nearby shopping and beauty services include Sea Island Shopping Center, Causey’s Barber Shop, I Luv Nails, and Nail Bar.