Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing dissatisfaction with their interactions.
Order Accuracy
A significant number of customers reported receiving incorrect orders, with many stating that their meals were either missing items or not prepared as requested.
Food Quality
Several reviews mentioned cold or unsanitary food, including complaints about moldy items and improper handling of food.
Service Speed
Customers frequently noted extremely slow service, both in the drive-thru and inside the restaurant, often leading to long wait times.
Cleanliness
Multiple reviews pointed out dirty conditions in the restaurant, including unsanitary bathrooms and unkempt dining areas.
MH
Mallory Hall
4 days ago
1.0
Went to this location well before close time of the posted 1:00 am time only to be turned away, being told “we’re currently closed”. That’s it. All the lights are still on to make it look like it’s open. The employee was clearly too busy on her phone at the window milking the clock to serve anyone. Do better.
MB
Martha Bassanini
Feb 7, 2026
1.0
Terrible costumer service, they give us wrong order and the food was cold , don’t go to this place
JR
Joe Rogan
Jan 25, 2026
1.0
I work down the street and have been coming here in and off for about a year. If I came here 7 days a week my order would be wrong 6 days out of 7. Order in the drive thru not only do you wait 25 minutes but you get the wrong thing. Order on the app get there and wait another 15 minutes and somehow the orders messed up. I have to wait forever and you can’t make my food right? Then too top it off your employees are rude as hell. Walk in your restaurant and they will sit on their phone, finish whatever it is they’re doing and then have the audacity to go speak with a coworker before addressing multiple customers. Your employees just don’t care. Only one that actually works is the guy with the dangling earring. The rest of your staff needs to be reset.
LF
Lady flower
Jan 23, 2026
5.0
CJ is an AMAZING AND AWESOME EMPLOYEE.HE WILL MAKE YOUR DAY .
GREAT CUSTOMER SERVICE
JM
jorge mora
Jan 18, 2026
1.0
I came to eat here and as i ws going to order i was looking at a employee making the burgers and handling the food with her bare hands (NO GLOVES) i find that extremely unsanitary and a high risk of spreading bacteria
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through at 596 Long Point Road?
The drive-through is open Monday through Thursday and Sunday from 6:30 AM to 2:00 AM, and on Friday and Saturday from 6:30 AM to 3:00 AM.
Is this Wendy's location open for dine-in and takeout?
Yes, Wendy's at 596 Long Point Road serves dine-in, takeout, drive-thru, and delivery where available.
Does the Mount Pleasant Wendy's serve breakfast?
Yes, this location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I order food online from Wendy's at Long Point Road?
You can order online through Wendy's website at order.wendys.com or via the Wendy's mobile app for delivery and pickup options.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and inside the restaurant via a nutrition poster.
How can I contact Wendy's at 596 Long Point Road for feedback or inquiries?
For feedback or questions, call (843) 284-9433 or contact Wendy's Customer Care at 888-624-8140 or via their online contact page.
Are there nearby places to visit before or after dining at Wendy's?
Nearby you can visit Profile Plan for nutritionist services or Stein Mart for shopping as part of your trip to Wendy's.
How can nearby financial services support my visit to Wendy's on Long Point Road?
Nearby financial services like Coinme ATMs and Edward Jones Financial Advisor can assist with cash or financial needs during your visit.
Are there real estate agents close to Wendy's at 596 Long Point Road?
Yes, several Carolina One Real Estate agents and teams such as Northrup Team and Lisa Gray McKeachie are nearby if you want to explore housing after your meal.
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