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Wendy's

3.6
(787 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
596 Long Point Road, Mount Pleasant, SC
29464, United States

Hours

Reviews

3.6
787 reviews
5 stars
324
4 stars
174
3 stars
102
2 stars
45
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing dissatisfaction with their interactions.

Order Accuracy

A significant number of customers reported receiving incorrect orders, with many stating that their meals were either missing items or not prepared as requested.

Food Quality

Several reviews mentioned cold or unsanitary food, including complaints about moldy items and improper handling of food.

Service Speed

Customers frequently noted extremely slow service, both in the drive-thru and inside the restaurant, often leading to long wait times.

Cleanliness

Multiple reviews pointed out dirty conditions in the restaurant, including unsanitary bathrooms and unkempt dining areas.
  • MH
    Mallory Hall
    4 days ago
    1.0
    Went to this location well before close time of the posted 1:00 am time only to be turned away, being told “we’re currently closed”. That’s it. All the lights are still on to make it look like it’s open. The employee was clearly too busy on her phone at the window milking the clock to serve anyone. Do better.
  • MB
    Martha Bassanini
    Feb 7, 2026
    1.0
    Terrible costumer service, they give us wrong order and the food was cold , don’t go to this place
  • JR
    Joe Rogan
    Jan 25, 2026
    1.0
    I work down the street and have been coming here in and off for about a year. If I came here 7 days a week my order would be wrong 6 days out of 7. Order in the drive thru not only do you wait 25 minutes but you get the wrong thing. Order on the app get there and wait another 15 minutes and somehow the orders messed up. I have to wait forever and you can’t make my food right? Then too top it off your employees are rude as hell. Walk in your restaurant and they will sit on their phone, finish whatever it is they’re doing and then have the audacity to go speak with a coworker before addressing multiple customers. Your employees just don’t care. Only one that actually works is the guy with the dangling earring. The rest of your staff needs to be reset.
  • LF
    Lady flower
    Jan 23, 2026
    5.0
    CJ is an AMAZING AND AWESOME EMPLOYEE.HE WILL MAKE YOUR DAY . GREAT CUSTOMER SERVICE
  • JM
    jorge mora
    Jan 18, 2026
    1.0
    I came to eat here and as i ws going to order i was looking at a employee making the burgers and handling the food with her bare hands (NO GLOVES) i find that extremely unsanitary and a high risk of spreading bacteria

Frequently Asked Questions About Wendy's

Is Long Point Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through at 596 Long Point Road?

The drive-through is open Monday through Thursday and Sunday from 6:30 AM to 2:00 AM, and on Friday and Saturday from 6:30 AM to 3:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
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