McDonald's

3.2
1454 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3060 Ironclad Alley, Mount Pleasant, SC
29466, United States

Hours

Reviews

3.2
1,454 reviews
5 stars
433
4 stars
269
3 stars
256
2 stars
143
1 star
353

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude employees, and frequent mistakes with orders.

Food Quality

Many reviews mentioned inconsistent food quality, including cold or poorly prepared items, and issues with portion sizes.

Operational Problems

Customers frequently noted that the restaurant did not open at advertised times and had issues with mobile orders and drive-thru efficiency.

Cleanliness

Several reviews indicated that the restaurant was not clean, with dirty tables and unsanitary conditions reported.

Positive Experiences

Despite the negative feedback, some customers praised the speed and friendliness of staff during certain visits, as well as the quality of specific menu items.
  • MM
    Melissa Morgan
    5 days ago
    5.0
    The parking lot is kinda small they do offer handicap parking and the ice coffee is fabulous I always go to McDonald's for my Ice coffee
  • RK
    Ryan Kehoe
    5 days ago
    1.0
    I’m went in today for a refund after placing an order through the mobile app the day prior that was never fulfilled. I arrived to find they had closed early for some reason. No big deal. The manager was unbelievably rude and unprofessional and denied me my refund. He falsely claimed that refunds were handled through the app even after I explained that’s not the case. I don’t know if he was lying or just unaware. I’d assume a manager would know these things but this man is clearly a horrible manager considering he has no issues robbing his customers.
  • LH
    Linda Hedleston
    6 days ago
    2.0
    We were in the drive through. It traps you in, which should be outlawed! for 32 minutes! Then they didn’t have ice cream at all! Which was what we went for. The lady at the window, was nice.
  • BP
    Brian Peters
    Nov 9, 2025
    1.0
    ANSWER YOUR PHONE!!! I challenge anyone to call the phone number and get anyone to pickup! UPDATE: @owner: that is completely false at least for this occurrence. I spent over 25 minutes in the phone with DoorDash ans even had their supervisor call me back and they couldn’t do anything. If I could somehow talk to a human being at your restaurant instead of the phone going directly to either a busy tone or hanging up on me maybe I could get resolution Absolutely Awful! Ordered DoorDash and half my order was missing. Tried calling restaurant more than a dozen times and got hung up on every time. After speaking to DoorDash driver directly they stated they had the same problem earlier in the day with this restaurant not packaging all the food!
  • TL
    Thomas Libonati
    Nov 4, 2025
    2.0
    I like to get McDonald’s for breakfast pretty often, and let me just say, this McDonald’s isn’t one to visit at that time of day. Never had any issues with the afternoon or evening crew but forget about mornings. The person dressed as the manager was extremely rude to me this morning. I was standing there waiting for an extended amount of time for just a couple of breakfast burritos, When I asked how long and stated that I was in a bit of a hurry, he was like that’s not my problem and was very dismissive of me. He should’ve just told me how long and apologized for the wait instead of the rude remark. Then, when I asked him for some sauce, which I guess I didn’t state what sauce I wanted on the kiosk, so he snatched the bag pointed at the receipt that said “no sauce” and said “it says no sauce, you want sauce I’ll give you sauce” in a very rude, raised voice tone. Would’ve been so simple just to say “what sauce would you like?” So much for customer service.

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 3060 Ironclad Alley, Mount Pleasant, SC?

This McDonald's location is open daily, typically from 5:00 AM to midnight. On Thursdays, Fridays, and Saturdays, it operates 24 hours.

When is the drive-through open at this McDonald's?

The drive-through is open from 5:00 AM to midnight Monday through Wednesday, open 24 hours Thursday through Saturday, and from 4:00 AM to midnight on Sunday.