Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service is inconsistent, with some staff being friendly while others are rude or unhelpful.
Food Quality
Food quality varies, with reports of cold or stale items, and some customers experiencing food poisoning.
Cleanliness
The cleanliness of the restaurant is often criticized, with reports of sticky counters and unsanitary conditions.
Order Accuracy
Many customers reported issues with incorrect orders and staff not properly trained to handle menu items.
Speed of Service
Service speed is frequently noted as slow, especially during busy times, leading to long wait times.
DW
david white
Dec 15, 2025
1.0
Walked in no one said word three employees behind the counter and not the first one even wanted to be there or help the customer we walked out
MW
Matthew Wright
Nov 21, 2025
5.0
Warm welcoming and they always get my order right.
Its hard to find places like this treasure nowadays. Go check it out and show em some love yall
TT
Tobirama843
Nov 8, 2025
1.0
I walked into Wendy’s last nite and I forgot my shoes and not even within 5 seconds one of the employees was being rude to me saying if you don’t have shoes on we will not serve you saying that there were signs on both doors saying that and I took pictures of both doors and none of it has anything on there about no shoes no service I felt very uncomfortable and embarrassed because I was the only white person in the lobby
AN
Allie Nix
Nov 5, 2025
5.0
This is my favorite place in Moco right now, the ladies working are always so nice. They gave me a free sandwich yesterday.
VV
Vinny0509
Oct 27, 2025
3.0
I'd say this Wendy's is probably one of the quickest fast food in MC behind Chick-fil-A of course. Food is always pretty good. I mainly go when it's busy so I get fresh food.
Customer service is more miss than hit. The two smaller white women I've interacted with have been very nice and friendly. Otherwise, the rest of the staff just respond "mhm" to any thank you or have a nice day
It's 2025, customer service is hit or miss so it's not a huge deal to me unless someone is being inherently rude. As long as the food is good and quick, I don't really care anymore.