Dunkin'

Reviews

• JJ

  Janelle

  Feb 4, 2026
  5.0
  The dunkalatte with brown sugar officially has my heart. I will be going back tomorrow for the butter pecan one next.
• EW

  Elexus Wall

  Feb 3, 2026
  1.0
  This place is ridiculous. A few months ago the manager had said I couldn’t get my coffee made the way I’ve been getting it since I was a kid, saying it goes against policy. Okay whatever I’ll go somewhere else for my coffee, but just recently I went there to get a chocolate frosted donut with sprinkles, I receive the donut, it’s just chocolate frosted. Whatever it’s fine I’ll go in and say something, they said they were out. I’m not gonna make them refund me 2 dollars so I said can I just come back the next day for the right one I was told sure. Came back the next day, tell the lady what happened she said it’s fine pull up I’ll get you right, awesome. I get ip to the window she says unfortunately they were out. I said it’s okay can I just come back next week? I get told sure just explain what happened. I go today and this “reginonal manager” tells me that she’s not aware of the situation and that I should have gotten a manager, and talked to her… over a simple mistake and a donut? Should I have gotten your manager or should your employees notified you? I’m not sure how soft the world has gotten where you have to call a manager for everything. Anyway she said she can’t help me because she’s unaware of it, and that there’s no way because they had chocolate sprinkled donuts when I asked for one and they always have them since they are made in house… so I say okay I guess I’ll just eat my money can I get a chocolate sprinkled donut and this lady says… “we are out of collate sprinkled donuts”. So you could be out today but there’s just no way you guys were out last week when I was told your truck didn’t come in which is why I couldn’t even get caramel in my coffee. At this point the girl just is a weirdo and has issues because this is the second time she has acted like this and has been condescending. Horrible customer service skills, and she doesn’t make any sense.also the first time I asked for a donut I reviewed just one sprinkle on my donut which is why I went back inside.
• TM

  Thomas Molino

  Feb 3, 2026
  5.0
  This location is superior to other stores around. Staff is extremely friendly and professional. Drive thru line moves quickly. Drink quality is always consistent.
• TB

  Tony Bower

  Jan 15, 2026
  1.0
  I’ve never really had a pleasant experience at this location. Horrible customer service. Food/drink orders are consistently wrong. Please retrain your staff, the nastiness of some of these workers is insane!
• NT

  Nyeshia Taylor

  Jan 15, 2026
  1.0
  I ordered a large matcha no ice and the cashier handed me a large cup but only medium amount of matcha. If you didn't have enough matcha then you should tell your customers. Very disappointing

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