Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported long wait times, incorrect orders, and poor customer service, including rude staff and lack of communication.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items.
Management Concerns
Several customers expressed dissatisfaction with management's handling of issues, including unresponsive staff and lack of accountability.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
SS
Shayne
Feb 4, 2026
1.0
How you gonna put a strip of fried skin on my Cajun filet biscuit! Get a real manager in here! Worse experience ever!
TW
Tammy White
Jan 25, 2026
5.0
I was shocked that they had automatic or AI ordering board.
MR
mariam rasheed
Jan 11, 2026
1.0
I went for breakfast and I saw the rice bowl. The drive through AI asked if I wanted the rice bowl so I said yes without eggs. Well that was disappointing, no eggs no sausage. You know what was left Tata tots and melted cheese. Horrible choice never will I try this again or go back to bojangles. I don't like to use the word "NEVER" because God will allow you to do things that you do not want to do. I call the office to speak with a Manger or supervisor but the guy who answered said "hold please" and did not return so eventually I hung up the phone and called back at a later time and the phone had a busy tone.
No Thank you Bojangles
CC
CJ
Jan 11, 2026
2.0
Went to get some breakfast and a sweet tea, the food was cold, the sweet tea tasted like it was brewed in the same pot as the coffee was! Dont come here in the morning they have no idea what they're doing
DD
Denise Davis
Jan 4, 2026
2.0
Always a wait when I come here. Even if there is only one person in the line. And the order is still wrong after the wait. They never have it together. Gonna end up like Popeyes.