Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Mauldin Subway® Restaurant at 394 W. Butler Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor customer service, including rude behavior from staff and management, leading to a negative dining experience.
Food Quality
Several reviews mentioned issues with food quality, including small portions, incorrect orders, and unsatisfactory freshness.
Management Issues
Frequent complaints about the owner's behavior and management style, with many customers feeling uncomfortable and unwelcome.
Coupon Acceptance
Customers expressed frustration over the location's refusal to accept coupons, which contributed to dissatisfaction with perceived value.
Cleanliness
While some reviews praised cleanliness, others raised hygiene concerns, particularly regarding food handling and restroom access.
RP
rog pot
2 days ago
1.0
Asked for more tomatoes put 2 on there and he slammed the door thing for the food and then yelled some gibberish
CC
Coathanger
Feb 23, 2026
1.0
Avoid this subway entirely. I ordered online and got a free sub with my rewards points. When I got in the store; I noticed the man had made my sub wrong. Not only did he refuse to remake the sub correctly; but he told me that because my sub was free he wouldn’t remake it, and then told us to get out of the store. So I never got my food, and I didn’t get refunded since I paid online. Absolutely terrible experience, avoid at any cost, just go to a different subway or store entirely; there’s a Jimmy John’s right nearby go there instead
SQ
Sassy Queen
Feb 3, 2026
5.0
Yall I loved it here it was so nice and clean food and veggies looked so fresh and the peopel working were so nice and respectful I will definitely be coming back !!!!! Thank Yall 😊
IK
Ilayda Kikis
Jan 7, 2026
1.0
We have visited this Subway location occasionally in the past, mainly because of the friendly and helpful service from one particular employee, a woman originally from Chicago. Her customer service was the main reason we kept coming back.
Over time, however, the overall experience has changed. Recently, the owner has been present more often, seemingly stepping in due to staff shortages. Unfortunately, from our personal experience, this explains many of the negative reviews we had previously read and can now relate to.
During our last visit, we noticed very small portions of vegetables such as cucumbers and jalapeños, and the overall value for the price felt lacking. This is our personal perception, but it added to the feeling that cost-cutting may be prioritized over customer satisfaction.
What made us most uncomfortable was the atmosphere created by the owner. We felt intensely stared at for an extended period of time, which made us feel unwelcome and uneasy as customers. We usually like to sit and eat inside, but due to this discomfort, we decided to leave.
Additionally, we observed behavior that raised hygiene concerns from our point of view, which we found disturbing.
After we left the restaurant, the owner followed us outside and confronted my husband in an aggressive and unprofessional manner. When we explained that we felt uncomfortable, we were told that we should not return to the restaurant. We have no intention of doing .
Due to the seriousness of this experience, we have informed Subway corporate about this incident and are awaiting a response.
Overall, this visit demonstrated a lack of professionalism, empathy, and respect toward customers. It is deeply disappointing, especially considering that we had been regular guests and genuinely appreciated the efforts of the friendly staff.
Based on our personal experience, we can only agree with many of the existing reviews regarding poor management and customer treatment. This was one of the most disrespectful dining experiences we have had in a long time
JJ
Joker
Dec 13, 2025
5.0
A family member recommended this location! Really friendly team I enjoyed eating here the family and employees are all very kind and hospitable the food was great and done very well the place is clean and the meats and veggies look fresh I will for sure be returning to this place Thank You very much to everyone!
The Subway restaurant is located at 394 W. Butler Road, Greenville, Mauldin, SC 29662, United States.
What are the operating hours of the Subway at 394 W. Butler Road?
The restaurant is open Monday to Friday from 9:00 AM to 10:00 PM (Tuesday until midnight), and Saturday and Sunday from 8:00 AM to 9:00 PM.
Does this Subway location offer delivery or pickup services?
Yes, this Subway offers delivery as well as options for in-restaurant dining, curbside pickup, and ordering through the app or online.
What meals are served at this Subway restaurant?
The Subway serves breakfast, lunch, and dinner.
Are there catering services available at this Subway in Mauldin?
Catering services are not available at this location.
Does this Subway have a drive-through or dine-in facilities?
Yes, it has a drive-through and also serves dine-in customers.
What nearby food options are available around the Mauldin Subway?
Nearby food options include SONIC Drive In, Cook Out, Olive Tree Pizza and Grill, Pizza Hut, Waffle House, Jimmy John's, Zaxby's, and KFC, providing a variety of fast food and restaurant choices.
Are there any nearby hotels close to the Subway at 394 W. Butler Road?
Yes, nearby hotels include Super 8 and Days Inn by Wyndham Greenville South Mauldin, which could be convenient for visitors looking for accommodation.
What automotive services are available near this Subway?
Nearby automotive services include Sandlapper Automotive, Advanced Transmissions, Sandlappers Auto, Interstate Batteries of Upstate SC, and Interstate Battery System, offering repair, parts, and maintenance.
How can customers order from this Subway restaurant online?
Customers can order online through the menu link: https://subway.com/en-us/restaurant/1145-0/menu/ which allows convenient ordering for delivery or pickup.
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