Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,602 reviews
5 stars
434
4 stars
261
3 stars
285
2 stars
178
1 star
444
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Food Quality
Many customers reported receiving cold, old, or poorly prepared food, with several instances of missing items from orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty play areas and reports of dead insects.
Operational Issues
Customers frequently noted discrepancies in advertised hours of operation, with the restaurant not being open when expected.
Mixed Experiences
While many reviews were negative, a few customers praised specific staff members and noted improvements in service.
- VRValeria Salas RamirezDec 20, 20251.0Ni una estrella se merecen pedí algo y me dieron los q le dio la gana el personal atiende malísimo y no te dan solución
- BMBrianna MullinsDec 18, 20251.0It’s not 24/7 at all
- JCJoseph CarsonDec 16, 20251.0If I could give 0 stars I would. Whoever is working there tonight at 9pm shouldn't be. I run doordash and I get there, they didn't come to counter because they were all too busy playing with each other like a bunch of kids. Then finally they did just to tell me the order wasn't there. Turns out someone else took off with it. I finally managed to get them to re make the order. It was like I hurt them doing so. Very very rude. I would've fired everyone there working tonight. Literally everyone. Something definitely needs to be said to them before someone else does.
- TFTracie FreyerDec 13, 20251.0Terrible experience there for breakfast. Rude staff, play area is disgustingly dirty- DEAD ROACHES! took 40 min to get our order. I didn’t even want to eat it after seeing the dead roaches. Asked to speak with manager as did several other customers and the manager refused to come out. Will not be returning to this location.
- JCjon cooperDec 11, 20255.0Seems to be better than it used to be, ty
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 114-M West Butler Road, Mauldin, SC?
McDonald's is open daily from 4:00 AM to 12:00 AM, except on Thursday, Friday, and Saturday when it operates 24 hours.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 4:00 AM to midnight Sunday through Wednesday, and operates 24 hours on Thursday, Friday, and Saturday.
What delivery options does McDonald's offer at this location?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online or through a mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's on West Butler Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location features a drive-thru.
What are some nearby banks if I need ATM or banking services before visiting McDonald's?
First Citizens Bank is nearby and offers banking and installment loan services.
Are there any nearby places to shop or run errands near McDonald's?
Yes, nearby shopping options include Kmart, Classic Ace Hardware, and Ace Hardware for various retail and hardware needs.
What dining options are available near McDonald's?
Nearby dining includes Little Pigs Bar-B-Q & Catering of Mauldin, Chick-fil-A, Guadalajara Mexican Restaurant, Skin's Hotdogs, and Japan Express for sushi and Japanese cuisine.
Can I get propane or automotive services near McDonald's?
Yes, Blue Rhino Propane Exchange offers propane supplies nearby, and Take 5 Oil Change provides automotive oil change services.