Brand Certified
McDonald's
3.0(1613 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
114-M West Butler Road, Mauldin, SC
29662, United States
Certified by McDonald's • Mar 01, 2026
(864) 288-7696
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
1,613 reviews
5 stars
440
4 stars
264
3 stars
285
2 stars
177
1 star
447
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the food, especially the nuggets and fries, for being hot, fresh, and delicious, although there were complaints about cold and poorly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times, particularly during the night shift.
Management Concerns
Many customers expressed dissatisfaction with management's handling of issues, citing unprofessional behavior and lack of responsiveness to complaints.
Operational Hours
Customers reported discrepancies in advertised hours, with many finding the location closed when it was supposed to be open.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and concerns about food safety.
- MMMyracleFeb 20, 20265.0Food was so so so good. Best nuggets I’ve ever tasted in my life. WOWW. The nuggets were crispy AS HELL and the fries were good AS HELL with the perfect amount of salt. Y’all are truly the goats and we thank you for your service forevermore. I love McDonald’s
- CCCallie catFeb 20, 20265.0This gotta be the best mcnuggets I have ever gotten. Just went through the drive through on a mobile order, and the fries were fresh, and salty, and my nuggets were crispy and hot. Whatever y'all doing at this location keep it up cause this was some banging food. Thank you for y'alls hard work! Frfr 🤞💯
- SAShadera AllenFeb 14, 20261.0There should be no reason for my order to have missing items EVERY time I order from here, whether delivery or through the drive through. Additionally, there is no way to get into contact because the number isn't active, so I can't even ask for the missing item to be delivered to me! I just want my money back, or my missing burger.
- MGMolly GoldenstarJan 30, 20261.0Well, where to start. Our food was brought out cold and dry (hard to do with a quarter pounder), no napkins, and packed in to-go boxes despite asking to dine in. While we waited two people were ahead of us complaining they had been waiting an hour, the people in the back were arguing loudly, all the machines were beeping and going off. Truly an experience. Avoid this location.
- JZJJ ZJan 16, 20261.0I ordered food online and went to the store to pick it up. My phone showed the order was completed! But the front desk said they didn't have my order. I had already confirmed my name when I arrived. After waiting for half an hour, they only gave me two burgers. I clearly ordered two meal sets: two burgers and one kids meal. I showed the order to the front desk, but they denied it and didn't give me the drinks. I'm so disappointed. And I can't get a refund through the app... I used to go here often, but I'm so disappointed now!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 114-M West Butler Road, Mauldin, SC?
McDonald's is open daily from 4:00 AM to 12:00 AM, except on Thursday, Friday, and Saturday when it operates 24 hours.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 4:00 AM to midnight Sunday through Wednesday, and operates 24 hours on Thursday, Friday, and Saturday.
What delivery options does McDonald's offer at this location?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online or through a mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's on West Butler Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location features a drive-thru.
What are some nearby banks if I need ATM or banking services before visiting McDonald's?
First Citizens Bank is nearby and offers banking and installment loan services.
Are there any nearby places to shop or run errands near McDonald's?
Yes, nearby shopping options include Kmart, Classic Ace Hardware, and Ace Hardware for various retail and hardware needs.
What dining options are available near McDonald's?
Nearby dining includes Little Pigs Bar-B-Q & Catering of Mauldin, Chick-fil-A, Guadalajara Mexican Restaurant, Skin's Hotdogs, and Japan Express for sushi and Japanese cuisine.
Can I get propane or automotive services near McDonald's?
Yes, Blue Rhino Propane Exchange offers propane supplies nearby, and Take 5 Oil Change provides automotive oil change services.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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