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Jimmy John's

4.1
(278 reviews)
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Business Details

411 W Butler Rd, Mauldin, SC
29662, United States
(864) 234-6519
https://locations.jimmyjohns.com/sc/mauldin/sandwiches-2916.html

About

Sandwich Restaurant

Location

Jimmy John's
411 W Butler Rd, Mauldin, SC
29662, United States

Hours

Reviews

4.1
278 reviews
5 stars
161
4 stars
49
3 stars
27
2 stars
15
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Dan and Daniel for their exceptional service.

Food Quality

While some customers enjoyed the sandwiches and found them delicious, others reported issues with the bread being over-baked or sandwiches lacking substance.

Speed of Service

Several reviews noted a decline in the speed of service, with some customers experiencing longer wait times than expected, contradicting the brand's 'freaky fast' promise.

Pricing Concerns

Multiple customers expressed dissatisfaction with the pricing, feeling it was too high for the quality and portion sizes offered.

Cleanliness Issues

A few reviews mentioned cleanliness concerns, including a report of a cockroach in the restaurant, which negatively impacted customer perceptions.
  • CD
    Caroline Durango
    Jan 9, 2026
    5.0
    Sometimes, the random kindness you share with a stranger takes place at the sandwich counter at Jimmy John's. Today, Dan K, the GM, gave me a glimmer of hope. Thank you for your kindness and refreshing honesty, Dan. When you're slicing cheese today, I hope you know that small interactions like these matter a lot. Oh, and the sandwich was delicious! 😊☮️
  • RT
    Reneé Touché
    Nov 24, 2025
    3.0
    Price is too high. People are better off making your sandwich at home. Just another sandwich franchise.
  • LW
    Laura Wohlfarth
    Nov 11, 2025
    2.0
    Just arrived home with 2 sandwiches. The bread was over-baked hence the bottom was hard. Not good. I ate my sandwich without the bottom. I won't be back to this location.
  • JL
    Janessa Liendo
    Oct 24, 2025
    5.0
    Daniel is amazing, he really goes above and beyond for all his customers. We appreciate everything Daniel does for The Cove at Fairforest Apartments.
  • JP
    Joy Pottmeyer
    Oct 24, 2025
    5.0
    Daniel is the reason I keep coming back! He always makes my Italian sub perfectly every single time. It’s nice to see someone who takes pride in what they do and really cares about getting the order right. Friendly service and consistent quality — thanks, Daniel!
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Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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