Jimmy John's

4.1
277 reviews

About

Sandwich Restaurant

Location

Jimmy John's
411 W Butler Rd, Mauldin, SC
29662, United States

Hours

Reviews

4.1
277 reviews
5 stars
160
4 stars
49
3 stars
27
2 stars
15
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and helpful staff, particularly highlighting Daniel's exceptional service.

Food Consistency

While many enjoyed the sandwiches, there were complaints about inconsistent quality, particularly regarding the bread and portion sizes.

Delivery Issues

Several reviews noted slow delivery times and issues with online orders, leading to customer dissatisfaction.

Pricing Concerns

Multiple customers expressed that prices were too high compared to competitors, impacting their likelihood of returning.

Cleanliness

The restaurant was generally noted for its cleanliness, although there were isolated reports of unsanitary conditions.
  • CD
    Caroline Durango
    3 days ago
    5.0
    Sometimes, the random kindness you share with a stranger takes place at the sandwich counter at Jimmy John's. Today, Dan K, the GM, gave me a glimmer of hope. Thank you for your kindness and refreshing honesty, Dan. When you're slicing cheese today, I hope you know that small interactions like these matter a lot. Oh, and the sandwich was delicious! 😊☮️
  • RT
    Reneé Touché
    Nov 24, 2025
    3.0
    Price is too high. People are better off making your sandwich at home. Just another sandwich franchise.
  • LW
    Laura Wohlfarth
    Nov 11, 2025
    2.0
    Just arrived home with 2 sandwiches. The bread was over-baked hence the bottom was hard. Not good. I ate my sandwich without the bottom. I won't be back to this location.
  • JL
    Janessa Liendo
    Oct 24, 2025
    5.0
    Daniel is amazing, he really goes above and beyond for all his customers. We appreciate everything Daniel does for The Cove at Fairforest Apartments.
  • JP
    Joy Pottmeyer
    Oct 24, 2025
    5.0
    Daniel is the reason I keep coming back! He always makes my Italian sub perfectly every single time. It’s nice to see someone who takes pride in what they do and really cares about getting the order right. Friendly service and consistent quality — thanks, Daniel!