Dunkin'

3.7
619 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mauldin, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
101 S Main St, Mauldin, SC
29662, United States

Hours

Reviews

3.7
619 reviews
5 stars
280
4 stars
114
3 stars
76
2 stars
37
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional behavior from staff, with several mentioning long wait times and incorrect orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.

Management Issues

Several customers expressed dissatisfaction with management, citing rudeness and poor handling of customer complaints.

Product Freshness

Customers frequently noted that donuts and coffee were stale or not fresh, leading to disappointment.

Inconsistent Experience

While some customers praised friendly staff and good service, many others reported negative experiences, indicating a lack of consistency in service quality.
  • AG
    Alexandra GT
    Nov 15, 2025
    5.0
    Such kind and sweet service! They were out of the donuts in my order and offered to make some on the spot for my kids. They are the prettiest donuts ever, and they brought them out to my car with a smile!
  • DR
    Danyell Reed
    Nov 5, 2025
    5.0
    Fast, super friendly, asked me questions because the person taking my order knew I had no clue what I was doing..and he made me smile..after having a trying day.
  • CC
    Cynthia
    Oct 24, 2025
    1.0
    @DunkinDounts MANGER NEEDS TO READ! Me and my grandfather ordered food 1.the guy did not give us a receipt 2. Was just doing the drive-through orders and handed them their food first instead of taking the customers that were upfront And handing them their food 3. This is a complete. You really need to fix your store and make sure you check who you hire. Me and my grandfather walked in there one day, maybe a month ago or less And He was handing I don’t know his name. I don’t remember what he looks like, but he was handing Other people, their food instead of ours So about maybe 10 minutes of staying there waiting for our food and seeing the drive-through and other people get served We asked him about it and he said it will be out in a minute And then we waited maybe another five or 10 minutes we were there for about a total of a half an hour Some lady asked what we’re waiting for and I told her and then I told the guy again what we’re waiting for we had to repeat herself at least five times and we spoke very clear and I know they were English And the lady goes I don’t even know what they’re saying and then proceeds to serve other people that is very unprofessional Meanwhile, I have my toddler in there with us So after 10 minutes of asking us what we’re waiting for and we told him another few minutes go on And he asked us again what we’re waiting for may I remind you manager we already told him about three times within the matter of 10 through 25 minutes of waiting and us telling him what we got And then he repeated it back to us and we repeated it back to him and we get to where we’re going our destination and we open it and he didn’t even do the orders, right !!! Your staff did not do the orders, right We repeated ourselves more than three times at at least after three times. I gave her attitude because I was very frustrated. It is unprofessional for your workers to say I don’t know what they’re saying and then proceed on and serve other people. How could you own or at least? How could you yourself? Let people like that work there especially when we’ve been standing there for 30 minutes. They were on professional. They were very rude. Every time we go We’re always waiting 10 minutes through a half an hour. This is ridiculous. I would not go to the store again. They always mess up on everything. Their employees are very rude. Very mean very unprofessional. Go to a different Dunkin’ Donuts even if it’s 10 minutes. Five minutes over it is not worth going to this one.
  • RD
    Rose Dempsey
    Oct 23, 2025
    5.0
    I was still half asleep from dropping off my great-grandson at school and totally missed the speaker to order, so showed up at the window to order. The lady was absolutely brilliant she said it was not a problem. They got my order and gave it to me with a smile and we joked about my silliness. Will definitely be going back but I will use the speaker to order next time
  • KB
    Kathryn Benton
    Oct 14, 2025
    5.0
    The Nice Gentleman working alone was so nice and helpful and you have to appreciate someone doing it by themselves and giving good service Thank You Donuts were Delicious and my pups loved the pumpkin holes

Frequently Asked Questions About Dunkin'

What are the regular operating hours for this Dunkin' location in Mauldin, SC?

This Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' offer delivery or curbside pickup services?

Yes, the Mauldin Dunkin' offers both delivery and curbside pickup services for customer convenience.