Several customers reported rude or unhelpful staff, with specific incidents of employees laughing at customers and poor handling of orders.
Food Quality
Mixed reviews on food quality; while some enjoyed the ice cream and burgers, others complained about cold food and incorrect orders.
Cleanliness
The restaurant received praise for cleanliness, but there were also mentions of unclean restrooms and serving trays.
Positive Experiences
Many customers highlighted friendly staff and enjoyable food experiences, particularly with ice cream and Blizzards.
Pricing Concerns
Some customers felt that prices were too high for the quality and quantity of food received.
BH
Ben Hoeksema
1 day ago
1.0
I stopped by this Dairy Queen around 9:50pm on a Sunday night to grab a Blizzard for my pregnant wife. We love DQ and have always been fans, so I wasn’t expecting anything out of the ordinary. Unfortunately, the experience here was pretty disappointing.
The person at the register wasn’t in any type of uniform—just an all-black sweatshirt and jeans with holes in them—and the overall vibe felt very unwelcoming. I greeted him and asked how he was doing. He looked right at me but didn’t respond. I tried again, thinking maybe he hadn’t heard me, but got the same silence. It wasn’t outright rude, but it felt oddly hostile and uncomfortable.
The product itself was fine, but the service really missed the mark. Late night or not, basic courtesy goes a long way. I even asked for the general manager’s contact info to share the feedback directly, but I was told there was no number or email I could reach them at, which didn’t seem right.
I’m hoping this was just a one-off situation, because I’ve always enjoyed Dairy Queen. But based on this visit, I’d be cautious about stopping by this location at night.
LL
Lewis Leftwich
Nov 14, 2025
5.0
Can't go wrong with a large DQ cone, and a Pup Cup for the co pilot.
CA
chelsea avery
Nov 1, 2025
5.0
Just went not too long ago today. Food was hot and great! Blizzard had the perfect amount of toppings and was blended well, service was amazing! Cashier was an older gentleman, with a long beard and glasses. He was super friendly and had great hospitality! Really made my day!
JC
Jeff Cook
Oct 14, 2025
1.0
Been coming here for lunch at least once a week for a year today they gave me the wrong food not a huge deal except having to drive back and go inside and when the girl cooking was told she got a attitude about it. Shouldn't do that where customers can see you. Got refund and will be hard pressed to go back. Grow up ......
CR
Chuck Rhode
Oct 7, 2025
5.0
The ice cream actually tastes amazing like the creamy standard DQ ice cream! Definitely recommend!
It is located at 112 N Main St, Mauldin, SC 29662-2510, USA.
What are the regular opening hours for Dairy Queen Grill & Chill?
Monday to Wednesday, it is open from 10:15 AM to 9:30 PM; Thursday from 10:15 AM to 10:00 PM; Friday and Saturday from 10:30 AM to 10:00 PM; and Sunday from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have any special holiday hours?
Yes, it is closed on November 27, 2025 and December 25, 2025. On December 24, 2025, it is open from 10:15 AM to 5:00 PM; December 31, 2025 from 10:15 AM to 8:00 PM; and January 1, 2026 from 12:00 PM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating?
Yes, the location has drive-thru service as well as seating available.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly, welcomes children, and provides booster seats and wheelchair accessibility.
Can I order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website, and by downloading the Dairy Queen app you get access to exclusive deals and mobile rewards.
What nearby fast food options are close to Dairy Queen Grill & Chill in Mauldin?
Nearby fast food restaurants include another Dairy Queen, Burger King, Wendy's, Skin's Hotdogs, and Tropical Grille, offering a variety of meal choices close by.
Are there any nearby pet care services near Dairy Queen Grill & Chill?
Yes, Come over Rover: Dog Sitting Service of Greenville and Mauldin Station Vet are nearby, making it convenient for pet owners to take care of their pets before or after visiting Dairy Queen.
What other nearby amenities can I visit around Dairy Queen Grill & Chill?
Nearby amenities include Public Storage for self-storage needs, Truist and South Carolina Federal Credit Union for banking, Appearances Salon & Spa, and Summer Moon Coffee for relaxation and refreshment.