Dairy Queen Grill & Chill

3.9
842 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
112 N Main St, Mauldin, SC
29662-2510, United States

Hours

Reviews

3.9
842 reviews
5 stars
409
4 stars
193
3 stars
95
2 stars
44
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported rude or unhelpful staff, with specific incidents of employees laughing at customers and poor handling of orders.

Food Quality

Mixed reviews on food quality; while some enjoyed the ice cream and burgers, others complained about cold food and incorrect orders.

Cleanliness

The restaurant received praise for cleanliness, but there were also mentions of unclean restrooms and serving trays.

Positive Experiences

Many customers highlighted friendly staff and enjoyable food experiences, particularly with ice cream and Blizzards.

Pricing Concerns

Some customers felt that prices were too high for the quality and quantity of food received.
  • BH
    Ben Hoeksema
    1 day ago
    1.0
    I stopped by this Dairy Queen around 9:50pm on a Sunday night to grab a Blizzard for my pregnant wife. We love DQ and have always been fans, so I wasn’t expecting anything out of the ordinary. Unfortunately, the experience here was pretty disappointing. The person at the register wasn’t in any type of uniform—just an all-black sweatshirt and jeans with holes in them—and the overall vibe felt very unwelcoming. I greeted him and asked how he was doing. He looked right at me but didn’t respond. I tried again, thinking maybe he hadn’t heard me, but got the same silence. It wasn’t outright rude, but it felt oddly hostile and uncomfortable. The product itself was fine, but the service really missed the mark. Late night or not, basic courtesy goes a long way. I even asked for the general manager’s contact info to share the feedback directly, but I was told there was no number or email I could reach them at, which didn’t seem right. I’m hoping this was just a one-off situation, because I’ve always enjoyed Dairy Queen. But based on this visit, I’d be cautious about stopping by this location at night.
  • LL
    Lewis Leftwich
    Nov 14, 2025
    5.0
    Can't go wrong with a large DQ cone, and a Pup Cup for the co pilot.
  • CA
    chelsea avery
    Nov 1, 2025
    5.0
    Just went not too long ago today. Food was hot and great! Blizzard had the perfect amount of toppings and was blended well, service was amazing! Cashier was an older gentleman, with a long beard and glasses. He was super friendly and had great hospitality! Really made my day!
  • JC
    Jeff Cook
    Oct 14, 2025
    1.0
    Been coming here for lunch at least once a week for a year today they gave me the wrong food not a huge deal except having to drive back and go inside and when the girl cooking was told she got a attitude about it. Shouldn't do that where customers can see you. Got refund and will be hard pressed to go back. Grow up ......
  • CR
    Chuck Rhode
    Oct 7, 2025
    5.0
    The ice cream actually tastes amazing like the creamy standard DQ ice cream! Definitely recommend!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, shakes & malts, and ice cream cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 112 N Main St, Mauldin, SC 29662-2510, USA.