Certified by Dairy Queen Grill & Chill β’ Mar 01, 2026
Reviews
3.9
854 reviews
5 stars
414
4 stars
195
3 stars
95
2 stars
45
1 star
105
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Multiple reviews highlighted issues with staff being rude, unprofessional, and inattentive, leading to poor customer experiences.
Food Quality
While some customers praised the food, others reported receiving incorrect or poorly prepared items, such as burnt food and improperly made Blizzards.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean bathrooms and unsanitary conditions affecting their overall experience.
Service Speed
Customers frequently mentioned slow service, with long wait times and delays in order fulfillment being a common complaint.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and enjoyable food, indicating that experiences can vary significantly.
VB
Vincent Baker
2 days ago
2.0
Staff forgot to give another customer his full order before he left. They were bickering and not paying attention to anything. Store was dirty. Felt like the employees were struggling just to be competent.
M
Γ 0 0 MSP
5 days ago
1.0
Very inconsiderate staff. I witnessed THEM make a mistake and then BLAME another customer. She was charged for something that she didn't order, the food was burnt, and had unknown brown, slimey objects in it (that was customer's complaint). The staff was very rude and was trying to rush the interaction along so they could do something else. I feel very uncomfortable with the entire situation. Very unsatisfied with my visit.
MC
Mattie Crabtree
5 days ago
1.0
Claudia and James need a better attitude. They mess up orders and blame it on the customers. To say unprofessional is an understatement. A deep clean would be nice but the least they could do is mop once in a while.
LL
Leo
Feb 22, 2026
5.0
It was incredible. I got such a great deal for seven dollars. I got three chicken tenders fries, and a sundae and a medium drink in this economy. It doesnβt get any better than this. Also, I did pay extra for the ranch which is totally OK because I had gotten one dipping sauce for free, but the ranch was totally worth the extra because it was homemade best ranch Iβve had.
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Certified March 01, 2026Yext Knowledge Graph
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