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Dairy Queen Grill & Chill

3.9
(854 reviews)

Business Details

112 N Main St, Mauldin, SC
29662-2510, United States
(864) 373-9896
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
112 N Main St, Mauldin, SC
29662-2510, United States

Hours

Reviews

3.9
854 reviews
5 stars
414
4 stars
195
3 stars
95
2 stars
45
1 star
105

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Multiple reviews highlighted issues with staff being rude, unprofessional, and inattentive, leading to poor customer experiences.

Food Quality

While some customers praised the food, others reported receiving incorrect or poorly prepared items, such as burnt food and improperly made Blizzards.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean bathrooms and unsanitary conditions affecting their overall experience.

Service Speed

Customers frequently mentioned slow service, with long wait times and delays in order fulfillment being a common complaint.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and enjoyable food, indicating that experiences can vary significantly.
  • VB
    Vincent Baker
    2 days ago
    2.0
    Staff forgot to give another customer his full order before he left. They were bickering and not paying attention to anything. Store was dirty. Felt like the employees were struggling just to be competent.
  • M
    ß 0 0 MSP
    5 days ago
    1.0
    Very inconsiderate staff. I witnessed THEM make a mistake and then BLAME another customer. She was charged for something that she didn't order, the food was burnt, and had unknown brown, slimey objects in it (that was customer's complaint). The staff was very rude and was trying to rush the interaction along so they could do something else. I feel very uncomfortable with the entire situation. Very unsatisfied with my visit.
  • MC
    Mattie Crabtree
    5 days ago
    1.0
    Claudia and James need a better attitude. They mess up orders and blame it on the customers. To say unprofessional is an understatement. A deep clean would be nice but the least they could do is mop once in a while.
  • LL
    Leo
    Feb 22, 2026
    5.0
    It was incredible. I got such a great deal for seven dollars. I got three chicken tenders fries, and a sundae and a medium drink in this economy. It doesn’t get any better than this. Also, I did pay extra for the ranch which is totally OK because I had gotten one dipping sauce for free, but the ranch was totally worth the extra because it was homemade best ranch I’ve had.
  • PC
    Piet Christiansen
    Jan 11, 2026
    5.0
    Really good food and service πŸ‡©πŸ‡ͺπŸ‡ΊπŸ‡Ώ definitely Going there again πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸšπŸ˜„πŸ™‚

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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