Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff behavior.
Food Quality
While some customers enjoyed the food, many reported issues with food being cold, burnt, or not prepared correctly.
Cleanliness
Several reviews mentioned dirty dining areas and bathrooms, contributing to a negative overall experience.
Staff Attitude
Many customers expressed dissatisfaction with the staff's lack of professionalism and attentiveness.
CF
Carrie Fiene
6 days ago
2.0
It is sad when u have to wait over 10.mins for food and it's not even hot and the food they handed at the start is now cold.
GG
Gipwit Gort
Feb 20, 2026
2.0
I only really go to this Bojangles at all because the one by BMW (a much better Bojangles btw) leads me to getting stuck behind the morning traffic when heading home.
This one’s services suck. They don’t ever give you utensils, napkins, or so much as a “thank you, have a nice day”
I don’t necessarily need the last part, but it would certainly make up for the fact that they’re not even doing your job right in the first place like getting a drink wrong (this has happened more than once)
This one girl in the morning shift just non-verbally shoves the food at you without even saying a word lmao
JS
Justin Shamberger
Jan 20, 2026
2.0
The men’s bathroom is never clean. Came in at 7:20 am 1/20/2026 and the bathroom looks like it hasn’t been touched in days. Trash can is overly full, the floors are dirty. Dirt all over the urinals and sink.
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Nicole Lowe
Jan 15, 2026
1.0
Teenagers more worried about talking than actual service I had placed an online order waited longer due to them talking and playing one guy on a cell phone while taking this ladies order me and another customer both going back and forth saying we won’t come back I haven’t eaten at bo jangles forever and I see why
BC
Benjamin Cortes-Sanchez
Jan 11, 2026
3.0
Food quality isn't 100% best considering my chicken i got was basically 70% burnt. Biscuits, fries, were really good, but my grilled chicken sandwich genuinely tasted like depression. The smell of the restaurant varies but its usually acceptable. The service was slow, took me 20 minutes just to get someone to accept my order. Would eat here again, but just for the biscuits.