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Arby's

3.6
(1203 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
12229 Greenville Hwy., Lyman, SC
29365, United States

Hours

Reviews

3.6
1,203 reviews
5 stars
482
4 stars
263
3 stars
186
2 stars
95
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and helpful staff, with specific mentions of employees providing excellent service. However, there were also complaints about rude behavior and inconsistent service.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed fresh and tasty meals, others reported cold or poorly made food, with specific complaints about incorrect orders and high prices.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant and bathrooms, although there were some mentions of dirty tables and unsanitary conditions.

Speed of Service

While some customers experienced quick service, others reported long wait times, particularly in the drive-thru, leading to frustration.
  • CD
    Christopher Dickerson
    Feb 22, 2026
    2.0
    Ordered a double bacon cheeseburger with a sesame seed bun. There wasn't a single strip of bacon on my burger and the bun was wrong. Got all the way home before I realized. Shouldn't be that difficult.
  • DF
    deonna fitch
    Feb 21, 2026
    4.0
    Staff friendly. Store is very clean. The food is definitely above average in comparison with other fast food restaurants. Also if you have the app you can find some really good deals on there. They have better deals than most other places.
  • KB
    Kay Brown
    Feb 18, 2026
    5.0
    Had a very good and hot meal with my grand daughter. Had a fish sandwich and loved it, lettuce and tomato was fresh, fish was hot and tasty!
  • MB
    Margaret Burrier
    Feb 8, 2026
    5.0
    I went into Arby's yesterday and was waited on by a soft spoken, polite young lady, unfortunately I did not get her name, but she had red hair. She was polite and helpful as this was my first Arby's experience and she went through the menu with me and made excellent recommendations. This young lady is the face of good service and retaining customers as you do not experience this with a lot of young people today. Thank you to this young lady and the food was fresh, hot and tasty. The restaurant and bathrooms were very clean. Over all the team and management here do a great job.
  • RU
    Rachel Uldrick
    Feb 7, 2026
    5.0
    McKenzie knows customer service! I never take time to write reviews for fast food places, but she deserved a shoutout.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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