McDonald's

3.5
2265 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
906 Hwy 1 S, Lugoff, SC
29078, United States

Hours

Reviews

3.5
2,265 reviews
5 stars
746
4 stars
496
3 stars
433
2 stars
225
1 star
365

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.

Staff Attitude

Many reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.

Order Accuracy

There were numerous complaints about incorrect orders and food quality, with some customers receiving the wrong items or poorly prepared food.

Cleanliness Issues

Several customers noted unsanitary conditions, including reports of bugs and dirty dining areas.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, many others reported consistent issues, leading to an overall perception of inconsistency.
  • MG
    Matthew Gillespie
    Nov 15, 2025
    1.0
    This was terrible, my snake wrap was uncooked. The employees here don't have a good management team. Not held to a standard. Got people over her walking around that need to pull up there pants. My food was also incorrect. Nasty. Dang now when someone else has a complaint he tells this lady and she says im off the clock. This needs to be fixed.
  • PK
    Piotr Kalinowski
    Nov 15, 2025
    5.0
    Nice and clean. I got my order quickly. Staff were nice and polite. Franch fries were salty which I liked. When writing the above, I got a strange question from Google maps: "What do you think about the atmosphere there?". Ha, who goes to McDonalds for the atmosphere?
  • DD
    Dalton
    Nov 8, 2025
    1.0
    The people here are getting nastier and nastier by the day. Lady at the drive thru today between 11:30 and 12 was extremely rude, wouldn’t let me get a word out and slammed the window in my face when I was trying to explain why my curbside order wasn’t working on the app. If you hate your job that bad, quit or get a real job.
  • BR
    Brenda Richmond
    Oct 31, 2025
    1.0
    This is the nastiest McDonald’s.do better and hire competent people. Tried to call after I was cussed out in the drive thru,they answered and laughed and hung up over and over. This use to be the BEST McDonald’s and it has DEFINITELY WENT down hill.. such rude disrespectful staff!! Don’t waster your damn money HERE! These people are NASTY!!
  • JR
    Jessica Roberts
    Oct 28, 2025
    1.0
    They took so long that the 15 cars behind me was honking at the cars in front of me then when it was my turn to order they was honking n fighting in the parking lot n cussing so they couldn't even hear my order. They had no chicken no grapes no ice cream barley had fries n burgers. No pies either!

Frequently Asked Questions About McDonald's

What are the McDonald's drive-thru hours in Lugoff, SC?

The McDonald's drive-thru in Lugoff, SC, is open 24 hours a day, every day of the week.

When is the delivery service available at McDonald's in Lugoff, SC?

Delivery service is available from 6:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Friday and Saturday.