Wendy's

3.6
648 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5370 Broad Street, Loris, SC
29569, United States

Hours

Reviews

3.6
648 reviews
5 stars
259
4 stars
140
3 stars
98
2 stars
40
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and poor handling of special requests.

Food Quality

While some customers praised the freshness and taste of the food, many others complained about cold items, hair in food, and overall decline in quality.

Management Issues

Several reviews mentioned poor management practices, including inappropriate behavior from managers and lack of effective staff training.

Inconsistent Experience

Customers noted that their experiences varied greatly depending on the staff present, with some visits being satisfactory while others were disappointing.
  • JM
    Jeff Maness
    1 day ago
    1.0
    My family just ate at Wendy's and spent a little over $40. When I asked for ranch the manager's response was "did you pay for it." It's ridiculous that we can buy $40 worth of food and can't get 2 ranches to eat my food with. Don't bother explaining food costs to me, I have 20 years restaurant management.
  • GS
    Gabrielle Simmons
    Dec 20, 2025
    1.0
    The manager (white male with glasses) was completely rude to my family (3). We enter the lobby at 9:46 to use the rest room and order food after being in a car with a toddler for the last 3.5 hours. He stopped me after I enter the lobby and would not allow me to enter stating the lobby was closed (posted closure time is 10). I asked to take my toddler to the restroom. He proceeded to yell at me and threatened to call the cops. I would suggest all to take their business elsewhere.
  • AH
    Angel Horn
    Dec 9, 2025
    5.0
    This is the BEST Wendy's in Horry County! The food is always fresh. The staff is very professional & helpful....especially Tyrese!
  • JS
    James Stone
    Dec 8, 2025
    3.0
    Taking so long to get order, they put me in mobile order parking lot from drive thru
  • JV
    Jeremy Vereen
    Dec 1, 2025
    1.0
    Horrible! This is the 3rd time I have found hairs in my salad! And on top of that the chicken sandwiches are always grainy and hard to chew. The employees are rude at the window and always have an attitude. The tea is watered down all the time and they ask you to pull up at the window every time and make you wait on your food. They also ALWAYS get your order wrong or forget something.

Frequently Asked Questions About Wendy's

Is Loris Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru in Loris, SC?

Wendy's drive-thru in Loris, SC is open daily from 7:00 AM to 2:00 AM.