Wendy's

2.9
50 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5419 Platt Springs Road, Lexington, SC
29073, United States

Hours

Reviews

2.9
50 reviews
5 stars
16
4 stars
9
3 stars
0
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with several mentioning unresponsive staff and negative interactions with management.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a lack of proper food handling practices.

Speed of Service

Customers frequently complained about slow service, particularly during peak hours and at the drive-thru.

Food Quality

Mixed feedback on food quality, with some praising specific items while others reported cold, stale, or poorly prepared food.
  • MH
    Michael Harris
    Nov 11, 2025
    5.0
    There food delicious
  • UD
    Unbreakable (Dez)
    Nov 9, 2025
    2.0
    I went thru there drive thru food was cold, Drink was Watery, And I was Short A Burger Smh, Stay in Drive Thru For Like 20 Mins, Fries Was Like Rocks Lol.
  • SM
    Shaun McEpic
    Nov 2, 2025
    1.0
    Reading is hard I know.. this is why you guys are working fast food.. it clearly states to skip the line when you arrive.. these are the instructions that was posted by the manager...
  • AB
    April Bradley
    Oct 31, 2025
    1.0
    Been there 5 times since opening and EVERY SINGLE TIME they are out of something. Tonight they were out of nuggets, frosties, and bacon. Last straw. Never going back. 😾
  • CJ
    Conrad Jennings
    Oct 26, 2025
    1.0
    The customer service at this Wendy’s location is horrible. You say hello and how are you and they don’t even respond back with a hey I’m good, just dine in or take out. You say thank you for everything and they don’t even give a response back. I will not visit this location again. Beware the customer service sucks. They are not very personable. Thanks Hope for great customer service

Frequently Asked Questions About Wendy's

Is 5419 Platt Springs Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.