Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor and rude service, with several mentioning unresponsive staff and negative interactions with management.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of proper food handling practices.
Speed of Service
Customers frequently complained about slow service, particularly during peak hours and at the drive-thru.
Food Quality
Mixed feedback on food quality, with some praising specific items while others reported cold, stale, or poorly prepared food.
MH
Michael Harris
Nov 11, 2025
5.0
There food delicious
UD
Unbreakable (Dez)
Nov 9, 2025
2.0
I went thru there drive thru food was cold, Drink was Watery, And I was Short A Burger Smh, Stay in Drive Thru For Like 20 Mins, Fries Was Like Rocks Lol.
SM
Shaun McEpic
Nov 2, 2025
1.0
Reading is hard I know.. this is why you guys are working fast food.. it clearly states to skip the line when you arrive.. these are the instructions that was posted by the manager...
AB
April Bradley
Oct 31, 2025
1.0
Been there 5 times since opening and EVERY SINGLE TIME they are out of something. Tonight they were out of nuggets, frosties, and bacon. Last straw. Never going back. 😾
CJ
Conrad Jennings
Oct 26, 2025
1.0
The customer service at this Wendy’s location is horrible. You say hello and how are you and they don’t even respond back with a hey I’m good, just dine in or take out. You say thank you for everything and they don’t even give a response back. I will not visit this location again. Beware the customer service sucks. They are not very personable. Thanks Hope for great customer service
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lexington, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lexington, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (803) 399-1589.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5419 Platt Springs Wendy’s serve breakfast?
Yes, this Wendy’s location in Lexington, SC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 5419 Platt Springs Road?
Wendy's is open daily from 7:00 AM to 1:30 AM, including drive-through service.
Does the 5419 Platt Springs Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service during all operating hours.
Is breakfast served at Wendy's 5419 Platt Springs Road?
Yes, breakfast is served at this location. You can order breakfast combos, sandwiches, coffee, and sides through the app or online.
Can I order Wendy's for delivery or takeout at this location?
Yes, Wendy's offers delivery and takeout options via their app or at order.wendys.com by selecting this location.
How can I contact the Wendy's at 5419 Platt Springs Road for questions or feedback?
You can call the location directly at (803) 399-1589, or contact Wendy's Customer Care via their website or live chat.
What payment methods are accepted at Wendy's 5419 Platt Springs Road?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I view the menu and pricing for this Wendy's location?
Menu and pricing are available online at menu.wendys.com or via the Wendy's mobile app; prices may vary by location.
What fast food restaurants are near Wendy's at 5419 Platt Springs Road?
Nearby fast food options include Whataburger, Panda Express, Chick-fil-A, Domino's Pizza, and another Wendy's location.
Are there any nearby services for car maintenance and cleaning near Wendy's?
Yes, nearby you can find Griffin's Auto Body Repair, Express Oil Change & Tire Engineers, Frank's Car Wash Express, and Take 5 Car Wash.
How can customers visiting Wendy's at Platt Springs explore nearby shops or services?
Customers can visit Publix Super Market at Lake Crossing for groceries, Elegant Nails Spa for beauty services, or Red Bank Smiles Dentistry for dental care, all located near Wendy's.