Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lexington, SC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 461 Columbia Avenue for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
227 reviews
5 stars
94
4 stars
37
3 stars
13
2 stars
19
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Feedback indicated a mix of professionalism and rudeness among staff, with some customers experiencing dismissive or unhelpful behavior.
Food Quality
Several customers complained about the quality of food, citing cold items, incorrect preparation, and overall dissatisfaction with taste.
Management Issues
Many reviews pointed to poor management and organization, leading to a chaotic environment and lack of customer care.
- SCShelby CDec 26, 20251.0Waited 30 minutes for a coke 😂. Never will be back. If I could rate 0 stars I would .
- CMCourtney MillerDec 12, 20251.0Doesn’t even deserve 1 star. Went through the drive through at 8 pm. Literally wanted to order a drink and they ignored us. I said “hello?” and waited several minutes. Nothing. Drove past the window and saw at least 2-3 employees. Pathetic!
- MRMalai RoperNov 24, 20251.0I went to buy a medium cup of ice, which I’ve done at other Sonics without issue. The employee said they didn’t have enough ice for a cup but could put ice in a drink. It didn’t make sense and felt like he just didn’t want to do it. Their lack of enough ice should not be a problem for me as a customer.
- KHKristi HunterNov 15, 20251.0If I could give 0 STARS I WOULD!! Tell me why stalls are getting served before the ones of us in the drive thru that have been waiting for almost 30 minutes . It took them 30 Minutes to get my order ! DO BETTER !! This is ridiculous for a fast food restaurant to take this long !
- BOBegench OvelekovOct 22, 20251.0Manager awful. No customer assistance. Got there, waited 10 minutes whole team was ignoring me. When the manager saw me, she just told “I’ll be right back” and I waited 20 more minutes.