Panera Bread

Reviews

• PN

  Presley Nord

  6 days ago
  2.0
  I legit asked for an chipotle chicken avocado sandwhich and they only gave me one single small piece of avocado??? With barely any cheese or chicken either. Real lazy and disappointing.
• SP

  Stephanie Pantoja

  6 days ago
  1.0
  I ordered a Turkey & Bacon Bravo toasted, along with cinnamon rolls. When our order was called, they had made a ham sandwich instead and told me the truck with the turkey “was coming.” The sandwich we received was also not toasted. When I asked about it, the manager said kids’ sandwiches are not toasted. I explained that this was not a kids’ meal — we paid $12.29 for it. Instead of resolving the issue, the manager was rude. As we sat down, she loudly said, “We are used to people being rude to us,” which felt completely unprofessional. To make matters worse, the three plates we were given were dirty. Overall, the service and cleanliness were unacceptable. I will not be returning and would suggest others consider dining elsewhere.
• MA

  Melanie Amick

  Feb 15, 2026
  1.0
  Why offer delivery on your website if you don’t have the infrastructure in place to complete it? I ordered delivery on Panera website. No tracking updates other than order received. After an hour I called the store and the food was ready and had been sitting there. They said it should have been assigned to a Door Dasher and to call Door Dash. I never received anything from Door Dash so how am I supposed to contact them about this order? The employee didn’t know what to do and said we could just wait that someone would probably come pick it up at some point. Um no. I paid a lot of money for the delivery fee and the food was just sitting there - it’s not going to stay good forever. I told them we were coming to pick it up and asked if they could speak to the manager about refunding delivery fees or something. We picked up the food and they never offered any apologies or nor were my delivery fees and tip refunded. Terrible customer service.
• XX

  XAceatraX

  Feb 10, 2026
  4.0
  Usually very good, recently they've had issues remembering to put avocado on the chicken avo BLT. Like avocado is in the name of the sandwich so I'm confused about what the issue is.
• JS

  Joshua Saunders

  Jan 27, 2026
  5.0
  It's been a little while since I been to this location but I had to write ✍️ a review cause it's a good place the Columbia location would not recommend going their is very horribly runned if you want to be disrespected definitely go to that lactation.... But if you want good food and good service definitely stick with this location 😉

Frequently Asked Questions About Panera Bread