McDonald's

3.4
1578 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
250 Columbia Ave, Lexington, SC
29072, United States

Hours

Reviews

3.4
1,578 reviews
5 stars
512
4 stars
329
3 stars
295
2 stars
125
1 star
317

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback indicated a lack of friendly service, with several customers mentioning rude or indifferent staff.

Cleanliness

The cleanliness of the restaurant, particularly the bathrooms, received negative comments, with some describing unsanitary conditions.

Food Quality

Several customers noted that the food was often cold or not fresh, leading to dissatisfaction with their meals.
  • HH
    Heather
    2 days ago
    3.0
    I pick up delivery orders. Staff of often rude and I always have to wait.
  • HF
    Halle Frye
    4 days ago
    1.0
    This is the worst McDonald’s I’ve ever been to. They forgot a whole meal
  • KM
    Kayla Masse
    Nov 1, 2025
    4.0
    There was rude male person was taking our order, we had hard time hearing him, he responds back with Jesus Christ to me and my grandma that can’t hear that will. I feel that he should apologize to us.
  • CJ
    Chris Jolly
    Oct 21, 2025
    2.0
    Ordered 3 meals at 6. Of course no one takes your order anymore nor ask if you need assistance. Waited 20+ mins to get my cups for the drinks. Another 10 mins for food. This is fast food, correct? Employees dipped out on their phone cruising through customers with no concerns to the bathroom or outside to enjoy their conversations, leaving the three others to do the majority of the work. People waited at the register, while others left and tables stayed dirty. No one works the lobby anymore. Curious why we make the occasional trip here or any other McDonalds at this point. Its lost any lure it had while I was growing up. Customer service is dead and so is the value. #EatAtHome
  • AA
    Anonymous
    Oct 3, 2025
    1.0
    We waited in line for the car before us to have their order taken, and it took 10 minutes for someone to take their order. By the time we pulled up to the speaker, our children were screaming and we were pretty frustrated. We sat there for another 15 minutes until someone answered on the speaker and took our order. We watched and both lanes were not moving at all. I called and asked what the delay was, and I was told that they were short-staffed. When I explained the situation, the manager stated that someone was taking orders and i had no reason to complain. Clearly, they were not taking orders if I have been sitting at the speaker for over 15 minutes waiting for my order to be taken, and the car in line beside me is having the same issue. I also watched many cars driving off because they were so fed up with the situation. By the time we got our food, we were pretty frustrated after having waited in line for 45 minutes. We only ordered a 6 piece nugget and a double cheeseburger for my son. We got home and discovered that what we received was actually a McDouble with lettuce, no sauce, cooked well done and a 5 piece nugget. I managed a McDonalds for 7 years before finishing school, so I do understand how difficult it can be when short-staffed, but this was probably the worst experience I have had at a McDonalds and making customers wait over 10 minutes (per car) to be helped is inexcusable.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 250 Columbia Ave, Lexington, SC?

McDonald's at 250 Columbia Ave, Lexington, SC is open daily from 5:30 AM to 11:00 PM, except on Friday and Saturday when it opens at 6:00 AM.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.