Dunkin'

3.4
673 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lexington, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1120 W Main St, Lexington, SC
29072, United States

Hours

Reviews

3.4
673 reviews
5 stars
281
4 stars
101
3 stars
70
2 stars
52
1 star
169

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with staff often appearing unenthusiastic or dismissive.

Order Accuracy

Frequent complaints about incorrect orders, with customers expressing frustration over receiving the wrong items or incomplete orders.

Product Availability

Customers noted that the location often runs out of donuts and other menu items, leading to disappointment.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and general cleanliness issues.

Staffing Issues

Reviews indicated that the store is often understaffed, leading to slow service and long wait times.
  • ZW
    Z Wheelus
    4 days ago
    1.0
    Theanager today is Very Rude. I'd tell you her name but she refused to give it, hid her tag when I asked. I bought books, the cashier has a cart of books that were not shelved, she asked me if I'd like to look through them. I was doing that and had picked some out when said manager came over and jumped me for looking at them. She said she would also get into the cashier. I had not and would not make a mess if the books. Both myself and the cashier told her that I had permission to do this. No excuse for rudeness. I asked if rudeness was a policy to be a manager here.
  • AH
    Anna Hughes
    Jan 1, 2026
    1.0
    I dont Understand how this location is allowed to continue to operate and stay in business. Today I ordered a simple order and they yet again managed to get it wrong. I have been to this location countless times and I cant Remember a single time there where they got the order right or didn’t have an attitude. It’s absolutely ridiculous for you to go to a restaurant and basically know you will receive a wrong order or be treated poorly. Just remember these are adults working here, hired to do a very simple job.
  • KK
    KS
    Dec 26, 2025
    1.0
    I normally have a good experience at this Dunkin, but I recently went and it was bad. I had a mobile order, and there was no line for the drive-thru. We ordered a dozen donuts of all varieties, but we only got 1/3 of the donuts we requested. When we got up to the drive-thru speaker, an employee informed us that they were out of a lot of the donuts that we had requested. We said that we would like to replace them with another kind, and then we asked what was available for us to choose from. The employee said "everything but those." That was... helpful. We pulled up the app to view the other selections, and the employee got impatient. She said, "Well are you going to order or..?" I just replaced the rest of the donuts with glazed with chocolate on top, but we received chocolate glazed. She handed us our drinks and didn't say anything. I hope that she is doing alright.
  • JS
    Jack Schumann
    Dec 13, 2025
    2.0
    VERY SLOW!
  • HJ
    han jolo
    Dec 9, 2025
    1.0
    I asked for a iced caramel signature craze I got just that with no sugar this thing is nasty what's the point of going back.

Frequently Asked Questions About Dunkin'

What are the holiday season specials currently offered at this Dunkin' location in Lexington, SC?

This Dunkin' location features holiday specials like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

What are the regular operating hours for this Dunkin' store?

The store is open Monday through Friday from 5:00 AM to 8:00 PM, and on weekends from 6:00 AM to 8:00 PM.