Business Details
About
Mexican Restaurant
Chipotle Lexington SC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.9
389 reviews
5 stars
132
4 stars
42
3 stars
28
2 stars
23
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Many customers reported issues with food quality, including stale chips, undercooked rice, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unclean dining areas.
Order Fulfillment
Customers frequently experienced problems with order accuracy, including missing items and incorrect portions.
Management Issues
Reviews indicated a lack of effective management, with complaints about staff behavior and overall operational inefficiency.
- KKKristofer Kirkland6 days ago1.0Outrageously small portions through the mobile app. I have pretty average sized hands for a 5’10 guy. And this thing was just tiny. Maybe 4 bites in total
- JBJohnny BunnOct 31, 20251.0I was absolutely caught off guard with how rude the cashier girl was being I came in to get the $6.00 costume deal and I couldn't get the name but she was was an older woman with red hair she was so rude it felt like she was talking down on me just because I didn't know that I had to scan my rewards for the deal because it never said that on the email or anything and when I called her out on it she acted as if she didn't do anything wrong with how she talking to me I am hurt and I dont know if someone could speak to her about her behavior or something because it is unprofessional how she spoke to me.
- CJChristopher JonesOct 26, 20251.0Stood in line for 10 mins behind another customer who said he’d been there for 5 minutes before me without the staff even acknowledging we were there. No explanation as to why we weren’t being served or when we may hope to be served. Just blank looks. Not the first time, would suggest going to the one near Lexington Hospital on 378 instead
- AHalaina harmonOct 22, 20251.0Ordered online. They hardly gave me steak that I ordered but put other stuff I didn’t order. I wasn’t going to complain… I just ate it. That night/ next day.. food poisoning
- SMStacy MoressiOct 20, 20251.0Sign saying only accepting online orders. But everytime i order online, the food is nver good. I ordered double meat and I literally counted 3pcs of chicken and 6pcs of steak. So much rice though. If you can't order in person. Don't order. The staff is super friendly though.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Lexington SC serve?
Chipotle Lexington SC serves fast-casual Mexican cuisine with customizable menu options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at 5594 Sunset Blvd, Lexington SC?
Chipotle Mexican Grill in Lexington SC is open every day from 10:45 AM to 11:00 PM.
Does Chipotle in Lexington offer pickup or delivery services?
This Chipotle location offers in-store pickup service for orders.
How can I place an online order for Chipotle in Lexington?
You can order online through Chipotle's website or mobile app, available at https://order.chipotle.com/ or via the Chipotle app on the Apple App Store.
Is there a way to join a rewards program at Chipotle Lexington?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
What is Chipotle's commitment to food quality and sourcing?
Chipotle prioritizes 'Food with Integrity' by using only 53 real ingredients sourced from farms with humane, sustainable practices, without artificial colors, flavors, or preservatives.
Can I contact Chipotle Lexington SC via email?
Yes, you can reach Chipotle Lexington SC via email at SC.3607.LexingtonSC@chipotle.com.
What nearby restaurants can I visit before or after dining at Chipotle Lexington?
Nearby dining options include Miyo's (Asian restaurant), Rio Express Grill (Brazilian/American cuisine), Jersey Mike's Subs (sandwich shop), Krispy Kreme (donuts and bakery), and Papa Johns Pizza (pizza restaurant).
Are there nearby services I can use, such as mobile phone or tech repairs, when visiting Chipotle Lexington?
Yes, uBreakiFix offers electronics and IT repair services nearby, and mobile phone stores like Verizon, Sprint Store, and T-Mobile are also in the vicinity.
What other retail or service businesses are close to Chipotle in Lexington?
Close by are retail services like His House Thrift Shop, several real estate agents and agencies, Hand and Stone Massage and Facial Spa for relaxation, and SpeeDee Oil Change & Auto Service for automotive needs.