Bojangles

3.4
989 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
4863 Augusta Highway, Lexington, SC
29073, United States

Hours

Reviews

3.4
989 reviews
5 stars
370
4 stars
191
3 stars
140
2 stars
81
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, unacknowledged presence, and rude staff.

Food Quality

While some customers enjoyed the food, many complained about cold, overcooked, or incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Attitude

There were numerous mentions of staff being unhelpful, rude, or indifferent to customer needs.

Operational Issues

Customers noted frequent issues with the drive-thru, including AI ordering problems and lack of food availability.
  • RK
    robert king
    2 days ago
    1.0
    Arrived at 4:51 to get a 12 piece. First off the ai at the windows works but it's annoying. There was one other customer we waited about 20 minutes and went inside finally to figure out. When we went inside there was only 2 workers. She said they were working on the order but only had 1 breast. I'm not sure how many are supposed to come with the order. I wasn't even worried about what pieces we got. The lady had dirty clothes her hair was a mess and she had a bad attitude. This restaurant is a mess if your the owner or manager you should be ashamed and aware.
  • KK
    Kaleb Kimble
    3 days ago
    5.0
    The food is good but the part i don't like is the new ai drive through attender
  • CC
    Charlie
    Dec 26, 2025
    2.0
    Ordered online. Arrived to pick up and was not acknowledged, asked anything or even LOOKED at for >10 minutes. Walk up customer came in 10 minutes after me, orderd off sign menu and got his order wll before I got mine. Multiple drive thru orders served while I waited. When food finally placed on counter, still no eye contact and no "Thank you." Got home and had 8 piece mixed instead of ordered 8 piece dark meat. AND, chicken wasn't hot. NOT cold, but clearly the chicken was cooked and ready long before it was given to me. I live 1/2 mile from this restaurant.
  • PE
    P. Epps
    Dec 21, 2025
    5.0
    Enjoyed a late takeout dinner. Great customer service!!! 👍
  • KH
    Kevin H
    Dec 20, 2025
    1.0
    AI cut off my ordering halfway through. No one will answer me at the ordering area. Went to window to explain situation but they refused to allow changes. Not coming back to any Bojangles as long as they are doing AI at drive thru. 20 minute wait wasted due to terrible customer service.

Frequently Asked Questions About Bojangles

What are the regular dine-in hours at Bojangles in Lexington, SC?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM every day of the week, with consistent hours Monday through Thursday and Sunday, extending until 11:00 PM on Fridays and Saturdays.

Does Bojangles offer a drive-through service and what are its hours?

Yes, Bojangles offers a drive-through service. It operates from 5:00 AM to 10:00 PM Monday through Thursday, opens at 6:00 AM on Sundays, and stays open until 11:00 PM on Fridays and Saturdays.