Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported poor service, including long wait times, unacknowledged presence, and rude staff.
Food Quality
While some customers enjoyed the food, many complained about cold, overcooked, or incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Attitude
There were numerous mentions of staff being unhelpful, rude, or indifferent to customer needs.
Operational Issues
Customers noted frequent issues with the drive-thru, including AI ordering problems and lack of food availability.
RK
robert king
2 days ago
1.0
Arrived at 4:51 to get a 12 piece. First off the ai at the windows works but it's annoying. There was one other customer we waited about 20 minutes and went inside finally to figure out. When we went inside there was only 2 workers. She said they were working on the order but only had 1 breast. I'm not sure how many are supposed to come with the order. I wasn't even worried about what pieces we got. The lady had dirty clothes her hair was a mess and she had a bad attitude. This restaurant is a mess if your the owner or manager you should be ashamed and aware.
KK
Kaleb Kimble
3 days ago
5.0
The food is good but the part i don't like is the new ai drive through attender
CC
Charlie
Dec 26, 2025
2.0
Ordered online. Arrived to pick up and was not acknowledged, asked anything or even LOOKED at for >10 minutes. Walk up customer came in 10 minutes after me, orderd off sign menu and got his order wll before I got mine. Multiple drive thru orders served while I waited. When food finally placed on counter, still no eye contact and no "Thank you." Got home and had 8 piece mixed instead of ordered 8 piece dark meat. AND, chicken wasn't hot. NOT cold, but clearly the chicken was cooked and ready long before it was given to me. I live 1/2 mile from this restaurant.
PE
P. Epps
Dec 21, 2025
5.0
Enjoyed a late takeout dinner. Great customer service!!! 👍
KH
Kevin H
Dec 20, 2025
1.0
AI cut off my ordering halfway through. No one will answer me at the ordering area. Went to window to explain situation but they refused to allow changes. Not coming back to any Bojangles as long as they are doing AI at drive thru. 20 minute wait wasted due to terrible customer service.
What are the regular dine-in hours at Bojangles in Lexington, SC?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM every day of the week, with consistent hours Monday through Thursday and Sunday, extending until 11:00 PM on Fridays and Saturdays.
Does Bojangles offer a drive-through service and what are its hours?
Yes, Bojangles offers a drive-through service. It operates from 5:00 AM to 10:00 PM Monday through Thursday, opens at 6:00 AM on Sundays, and stays open until 11:00 PM on Fridays and Saturdays.
What type of food and specialties does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner, catering to a wide variety of Southern-style dishes.
Can I order Bojangles through a mobile app?
Yes, you can order Bojangles through their app available on both the Apple App Store and Google Play Store, providing convenient access to your favorites.
What payment methods are accepted at Bojangles on Augusta Highway?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Is there seating available for dine-in guests and is the location family-friendly?
Yes, Bojangles has seating available for dine-in and welcomes families, offering amenities like a children's menu and wheelchair accessibility.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services to accommodate groups and special events.
What nearby gas stations can I visit before or after dining at Bojangles?
Nearby gas stations include Murphy USA, Sunoco Gas Station, and Exxon, convenient for refueling your vehicle when visiting Bojangles.
Are there any nearby hotels for visitors who want to stay close to Bojangles?
WoodSpring Suites Columbia Lexington is a nearby hotel where visitors can stay close to Bojangles for convenience.
Where can I find fresh produce near Bojangles?
The Four Oaks Farm Country Store nearby offers fresh fruits and vegetables, ideal for customers interested in farm-fresh products before or after their meal.