Arby's

4.1
875 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5546 Sunset Blvd, Lexington, SC
29072, United States

Hours

Reviews

4.1
875 reviews
5 stars
445
4 stars
237
3 stars
93
2 stars
42
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were reported as rude or unprofessional.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, particularly sauces and drinks.

Food Quality

Several reviews highlighted issues with food quality, including cold or stale items, while others praised the freshness of certain menu items.

Speed of Service

Service speed varied, with some customers noting quick service while others experienced long waits or slow order processing.
  • TM
    T Matt
    2 days ago
    5.0
    Came here for dinner on a Friday. The drive thru was steady and we were the only customers inside. Store was clean and condiment area well stocked. Very friendly and efficient staff. Our order came out fast & completely correct. Enjoyed the old school tunes that were playing during our meal. Food tasted great, we'll be back again!
  • SR
    Susan Ruby
    6 days ago
    5.0
    This is a wonderful place!! Friendly service with a smile. Great food and great prices!!!
  • NW
    Nicholas Williams
    Jan 1, 2026
    1.0
    I went to pick up my fiancés friend from work his schedule said he got off at 10:30 I called at 10:36 to see when he was getting off he said a couple minutes then I called back at 10:46 and a manager (angelic) answered the phone and told me not to call up there and rush him mind you it’s New Year’s Eve then we waited and we waited untill 11:36 an hour after his shift I had to use the bathroom so I asked the managers husband if he could ask if I could use the bathroom nothing is open and I was about to poop myself I was told that I couldn’t go in there after they close because it was against the store policy which is understandable and I was talking with her husband and she was still on the phone with him I said that I was ridiculous that he has been in there almost and hour and a half after his shift was supposed to end she ran out the door and started screaming at me telling me that “fast food don’t have a time to be clocked out” I called bs if it says he gets off at 10:30 then he should be walking out no later than 10:45 she the yelled at me across the parking lot and said she will take him home because I wasent being patient when I was being patient enough we have been picking him up from work every night since he started that job and he has gotten out atleast 30 min after his shift which I wasent mad about but they had 3 workers tonight and usually they have 2 when they close so why did it take so long. And it took them and hour and a half after his shift tonight. Please address the way she is talking to people this ruined my new years I didn’t get home untill after the ball dropped and my fiance has to be to work at 7 am in the morning I had a dog in the car and my father has to take medicine and 11 every night because if he doesn’t then he will end up back in the hospital luckily he made it home in enough time.
  • PG
    Pat Goins
    Dec 23, 2025
    4.0
    It was good For fast service and good price
  • WS
    Wayde Sabina
    Dec 9, 2025
    5.0
    Jay was the best! Courteous, poliite, pleasant to deal with. Jay checks all the boxes on customer service.