Arby's

3.9
644 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2444 Augusta Hwy, Lexington, SC
29072, United States

Hours

Reviews

3.9
644 reviews
5 stars
317
4 stars
145
3 stars
71
2 stars
38
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

Mixed reviews on food quality, with some praising specific items while others reported undercooked or poorly prepared meals.

Cleanliness

The restaurant was noted for being clean, but some customers reported unsanitary conditions in the restroom.

Staff Friendliness

While some staff members were described as friendly and accommodating, others were reported to be indifferent or rude.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in drive-thru and online orders.
  • HJ
    han jolo
    Jan 5, 2026
    1.0
    I had a reuben sandwich. Ok as always on the other hand my daughter had a gyro not sure whats going on shes always had one here but suddenly got sick today afterwards........may want to check your turkey meat............not good.
  • BJ
    Bill Jackson
    Dec 31, 2025
    3.0
    Typical Arby's experience. Food was as expected. Service was a little bit if wait but not severe. Associates not friendly, especially the grumpy looking/acting would be leader.
  • MR
    Melody Radcliffe
    Oct 24, 2025
    5.0
    Fast friendly service! Great food
  • KR
    Karen Richardson
    Sep 6, 2025
    5.0
    Went through the drive-thru
  • MA
    Maggie Allen
    Jul 30, 2025
    2.0
    The food was good. We ate in. However, we ordered colleagues food to go and the order was not correct. We came back without food and were unaware until we returned. We reached out to them but they would not make it right. They demanded me drive back 20 minutes for a $6 meal. They refused to refund me for the purchase.