Arby's

3.9
721 reviews
Get DirectionsCallWebsite

Business Details

352 Longs Pond Rd, Lexington, SC
29073, United States
(803) 785-2735
http://www.arbys.com/locations/us/sc/lexington/352-longs-pond-rd/store-8802
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
352 Longs Pond Rd, Lexington, SC
29073, United States

Hours

Reviews

3.9
721 reviews
5 stars
353
4 stars
170
3 stars
75
2 stars
44
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others reported cold, old, or poorly prepared food.

Service Issues

Numerous complaints about slow service, incorrect orders, and unhelpful staff, particularly during busy times.

Cleanliness

Inconsistent cleanliness reported, with some customers noting dirty dining areas and unsanitary conditions.

Customer Service

While some staff were praised for friendliness, others were described as rude or indifferent, impacting overall customer experience.
  • AH
    Allen Hall
    Jan 2, 2026
    5.0
    It was clean, and the service was great!
  • TP
    Travis Porth
    Dec 21, 2025
    1.0
    Horrible customer service an old horrible food. This place has really went down hill.
  • DD
    Debbie Dixon
    Dec 10, 2025
    4.0
    The food was very good and the place was clean and the clerk was sweet. She spoke so quietly I had to ask several times for her to repeat her questions. She needs a little more energy to work the counter but may be new at her job!
  • BB
    Bob B
    Dec 7, 2025
    5.0
    Came in for dinner and was greeted by Tiana who is a rock star. Great customer service by someone who is working the drive through and the front counter. Store was clean. Food was good for Arby’s. Great visit with exceptional customer service. 5 stars!
  • JH
    Jennifer Hicks
    Nov 22, 2025
    2.0
    Got a Reubens. Not fresh. Asked for spicy mustard. They put 1000 island. Sent sandwich back. Asked for spicy mustard packets. They gave me reg. mustard. I told them again I asked for spicy, they said that was their spicy. I said it's reg mustard. Yes, but that's what we call spicy. Really disappointed sappo
Read more reviews on Google