Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported long wait times, both in the drive-thru and for curbside orders, often exceeding 20 minutes.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, including burnt chicken and undercooked fries.
Customer Service
Numerous reviews highlighted rude or unprofessional staff behavior, with instances of employees arguing and ignoring customers.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted issues with cleanliness, including dirty restrooms and unsanitary food handling practices.
NC
Nina Chism
3 days ago
5.0
This is the best Bojangles around. The gal at the Register was so sweet and helpful.
CS
Chan Suber
5 days ago
2.0
Chicken was very hard, rice was overcooked, tea was unsweet but asked for sweet, and upon entering the store I felt unwelcome. There was no urgency to take my order and cashier was unfriendly.
KB
Kenneth Brooks
Feb 21, 2026
1.0
Sat in drive-thur over 30 minutes. Girl taking order was rude and act like she could care less. Got order, missing food, told them and it seemed like it was a big inconvenience for them. Don't think I will be going there again.
BD
Benjamin Dalton
Feb 15, 2026
1.0
Greasy bo rounds terrible flavor taste like oil is burnt and nasty old stale!!
Biscuits were slaped together and extra greasy falling apart grease driping through wrapping ! Not enoght bacon on bacon egg and cheese !
ST
Sleepy Time
Jan 30, 2026
4.0
Can yall PLEASE start adding straws and plastic utensils to bags for DoorDash orders?? 🙏