Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported long wait times and incorrect orders, leading to frustration.
Staff Friendliness
Despite service issues, many reviews highlighted friendly and helpful staff members.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others reported poor taste and small portions.
Customer Experience
Several customers praised exceptional service experiences, particularly when staff went above and beyond to resolve issues.
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Nala
Feb 16, 2026
1.0
my roast beef was GREEN. not just green in the way that roast beef sometimes reflects light due to the fat content, it was GUH REEN. OGRE green. SWAMP green. they served my ahh a pretty patty. the girl who took my order was lovely but gahdam that thang was GREEEEEEN green
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Mathew Lathum
Feb 15, 2026
4.0
Seems like every time I use the drive thru, after I pay, they have me pull forward and wait while they serve the person behind me. I only order a regular #1 no special order no reason why my order would take longer then the person behind me. Wait time has been long and frustrating a few times. But I like Arby's so its worth the wait to me.
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Bridget Hammond
Jan 23, 2026
1.0
Wait is terrible.
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Karen Mann
Dec 7, 2025
1.0
We waited over 20 minutes inside just to bc they were taking all drive through first n there was a line inside. Before leaving