Service Issues
Numerous customers reported extremely slow service, with wait times often exceeding 30 minutes, and many felt ignored by staff.
Food Quality
While some customers enjoyed the food, many complained about poor quality, incorrect orders, and items being served cold or improperly cooked.
Staff Behavior
Several reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.
Cleanliness
Multiple customers noted that the restaurant was not clean, with reports of dirty floors and unsanitary conditions.
Kiosk Ordering
The mandatory kiosk ordering system was criticized for causing confusion and frustration among customers, particularly those unfamiliar with it.