Subway

3.6
397 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lancaster Subway® Restaurant at 1133 Hwy 9 By-Pass brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1133 Hwy 9 By-Pass, Lancaster, SC
29720, United States

Hours

Reviews

3.6
397 reviews
5 stars
177
4 stars
81
3 stars
36
2 stars
24
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and lack of attention to orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, both for online and in-store purchases.

Food Quality

Several customers complained about the quality of food, including stale bread, dry sandwiches, and unappetizing ingredients.

Cleanliness

There were multiple mentions of unsanitary conditions, including dirty food prep areas and unclean dining spaces.

Speed of Service

Customers frequently noted slow service, particularly with online orders and drive-thru experiences.
  • BB
    Bear And brooklyn
    Dec 27, 2025
    1.0
    No American cheese
  • AP
    Anna Petrovna
    Dec 11, 2025
    1.0
    Trust the reviews...I ordered before lunch and ...walked in and greeted the employees with a smile and hello. Said thank you all that without even a hello back. Customer service skills arent there at all. But we are here for the sub right.... never again. Not only did they not make my sub correct but it tasted so dry and yuck (tuna) . Asked for it toasted...was not...asked for american cheese...got shredded mixed cheese... asked for no tomato...they were added..no big deal... the tuna is absolutely gross and dry....I even added mayo at home and it was like it was dry and old.. do not plan to ever order from here again. The other toppings were fresh but yeah this location and employees arent it..
  • HL
    Harriet Leazer
    Nov 3, 2025
    1.0
    Poor customer service today, the only person not rude was the lady that took the money. She was friendly, nice and polite. 1:19 pm there
  • RH
    Ricky Hinson
    Oct 26, 2025
    1.0
    Well that was totally disgusting and a waste of money. Will not return here ever. Both sandwiches I ordered were made incorrectly
  • SM
    Shelly Mann
    Oct 3, 2025
    5.0
    Yesterday the lovely ladies at subway went above & beyond for my family.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1133 Hwy 9 By-Pass in Lancaster?

Subway is open every day from 8:30 AM to 9:30 PM.

Does Subway at this location offer delivery service?

Yes, they offer convenient delivery service as part of their pickup and delivery options.