Sonic Drive-In

3.8
1413 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lancaster, SC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1501 Highway 9 By-pass West for the ultimate SONIC experience!

Location

Sonic Drive-In
1501 Highway 9 By-pass West, Lancaster, SC
29720, United States

Hours

Reviews

3.8
1,413 reviews
5 stars
629
4 stars
333
3 stars
161
2 stars
83
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold, overcooked, or incorrect items.

Cleanliness and Safety

Several reviews highlighted unsanitary conditions and lack of proper food handling practices.

Staff Attitude

Mixed feedback on staff friendliness; some customers praised individual employees while others noted rudeness and lack of enthusiasm.
  • KO
    Kevin O'Dell
    Dec 7, 2025
    1.0
    Customer service was poor. Rude, charged too much because their system was down and charged $8:00 for a small m&m blast and a small chocolate shake.
  • DD
    DDM
    Dec 5, 2025
    4.0
    Food good and hot. Service was good
  • BT
    Becky Thatcher
    Nov 9, 2025
    1.0
    Came here to get my wife a medium fresh fries with cheese sticks and this is what they call a medium “fresh” fries!!!!!
  • CC
    Casie Cate
    Sep 28, 2025
    1.0
    This is by far the nastiest Sonic I’ve ever been to. One female employee had long hair hanging out of her hat and even saw it laying across the food prep area when she lend up against counter. No gloves are worn, and I watched workers touch their faces, noses—even scratch themselves—before handling food. Absolutely unacceptable. On top of that, the orders are rarely correct. Today, I ordered a simple burger with no onions or pickles and a tea. Somehow, it still came with onions and pickles. It shouldn’t be this hard to get right. Employees were on their phones, walking around like they were on break, and one guy had his hoodie pulled over his Sonic hat while scratching his ear near food. Completely gross. This place needs serious management and training. Please do better.
  • ME
    Minister R Electlady
    Sep 2, 2025
    3.0
    I love their food always great the wait time is there biggest downfall. We had to wait 40 minutes for our food. You better have nothing but time on your hands if you go here. The young lady that waited on us was very manageable and so sweet. Our food was cold because of the wait, we didn't want to wait no longer. We took it home and heated it. Which it is much better when served hot. They need to hire more people